HomeMy WebLinkAboutRes2022-055 Allowing Cruise Ships in Seward Sponsored by: Bower
CITY OF SEWARD,ALASKA
RESOLUTION 2022-055
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SEWARD,
ALASKA, AUTHORIZING THE CITY MANAGER TO ENTER INTO
PORT AGREEMENTS WITH CRUISE LINE CORPORATIONS FOR THE
PURPOSE OF SATISFYING REQUIREMENTS OF THE CENTERS FOR
DISEASE CONTROL AND PREVENTION TO ALLOW CRUISE SHIPS
THAT HAVE OPTED IN TO THE PROGRAM FOR CRUISE LINES
OPERATING IN U.S. WATERS TO VISIT THE PORT OF SEWARD IN
CALENDAR YEAR 2022
WHEREAS,the U.S. Department of Health and Human Services and Centers for Disease
Control and Prevention (CDC) issued the "Framework for Conditional Sailing and Initial Phase
COVID-19 Testing Requirements for Protection of Crew" ("Conditional Sailing Order") on
October 30, 2020, as a framework for a phased resumption of cruise ship operations; and
WHEREAS,on April 2,2021,the CDC issued further"Technical Instructions for a Cruise
Ship Operator's Agreement with Port and Local Health Authorities under CDC's Framework for
Conditional Sailing Order" and a "Checklist for Port and Local Health Authorities: Cruise Ship
Operator Agreements under CDC's Framework for Conditional Sailing Order"; and
WHEREAS, the CDC's framework was further supplemented by the CDC's April 28,
2021,letter allowing cruise ship operators to submit an attestation to CDC under 18 U.S.C. § 1001
that a specified percentage of crew and passengers are fully vaccinated and submit to CDC a clear
and specific vaccination plan,thereby enabling cruise ship operators to resume restricted passenger
voyages without conducting simulated passenger voyages; and
WHEREAS, on January 15, 2022, the Conditional Sailing Order transitioned to a
voluntary program,wherein cruise lines operating foreign-flagged ships in the U.S.may choose to
opt in to the entire program on a voluntary basis; and
WHEREAS, Cruise Line International Association Alaska and its member lines have
opted in to this voluntary program.
NOW,THEREFORE,BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY
OF SEWARD,ALASKA that:
Section 1. Port Agreement Authorization. The Manager is authorized to enter into
agreements provided that the following conditions are met:
A. Cruise Ship Operators must agree to opt in to the CDC's COVID-19 Program for Cruise
Ships Operating in U.S. Waters and follow program requirements.
CITY OF SEWARD, ALASKA
RESOLUTION 2022-055
B. Other conditions that are necessary for the protection of the public health of Seward's
citizens and visitors as determined by the Seward City Council.
Section 2.Effective Date.This resolution shall be effective immediately after its adoption.
PASSED AND APPROVED by the City Council of the City of Seward, Alaska, this 25th
day of April, 2022.
T ' E I ►�! �/ • ' ! ALASKA
risty Terry, ayor
AYES: Wells, Osenga, Caihoon, DeMoss, McClure
NOES: None
ABSENT: Casagranda
ABSTAIN: Terry
ATTEST:
Brenda J. Ballou, MC
City Clerk
(City SealX4 OF SEj,,'•.,
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City Council Agenda Statement
r
Meeting Date: April 25, 2022 �
To: City Council
From: Janette Bower, City Manager --
Agenda Item: Resolution 2022-055: Authorizing the City Manager to Enter into Port
Agreements with Cruise Line Corporations for the Purpose of Satisfying
Requirements of the Centers for Disease Control and Prevention to Allow
Cruise Ships that have Opted in to the Program for Cruise Lines Operating in
U.S. Waters to Visit the Port of Seward in Calendar Year 2022
Background and justification:
The Conditional Sailing Order (CSO) ceased to be a pre-requisite for sailing on January 15, 2022.
However,the CDC continues to encourage Cruise Line Ship Operators(CSL)to follow all CDC public
health measures, including reporting, testing, and infection prevention and control.
As part of the program, CDC requires local port agreements be approved by port authorities and
local jurisdictions, and the Alaska Department of Health and Social Services (serving as the"local
health authority'.
This year's season, and accompanying local port agreements, will largely be conducted in an
identical fashion to last season (with revisions to CDC's guidance for COVID overall, and Cruise Ship
operational guidance).
Comprehensive and Strategic Plan Consistency Information
This legislation is consistent with (citation listed):
Comprehensive 1.3.1 Economic Development, 3.1.1 Promote Tourism
Plan:
Strategic Plan:
Other:
Certification of Funds
Total amount of funds listed in this legislation: $ 0
This legislation (✓):
Creates revenue in the amount of: $
Creates expenditure in amount of: $
Creates a savings in the amount of: $
X Has no fiscal impact
Funds are (✓):
Budgeted Line item(s):
Not budgeted
X Not applicable
Unassigned Fund Balance and Available Unrestricted Cash Balance Information
Fund (✓):
0 General 0 SMIC Electric Wastewater
Boat Harbor Parking Water Healthcare
Motor Pool Other
Unassigned Fund Balance*: $ *unaudited numbers
Available Unrestricted Cash Balance*: $
Finance Signature:
Attorney Review,/ Administration Recommendation
RxYes X Adopt Resolution
Not applicable Other:
MEMORANDUM OF AGREEMENT
BY AND AMONG
ROYAL CARIBBEAN CRUISES LTD D/B/A ROYAL CARIBBEAN GROUP
ON BEHALF OF
ROYAL CARIBBEAN INTERNATIONAL, CELEBRITY CRUISES AND SILVERSEAS
CRUISES;
ICY STRAIT POINT (ISP), PORT OF SITKA(PORT SITKA), THE PACIFIC
&ARTIC RAILWAY& NAVIGATION COMPANY & PORT OF KETCHIKAN; CITY
OF HOONAH,ALASKA(HOONAH), & CITY AND BOROUGH OF JUNEAU
(JUNEAU), CITY OF KETCHIKAN (KETCHIKAN); KETCHIKAN GATEWAY
BOROUGH&CITY AND BOROUGH OF SITKA(SITKA);PORT OF SKAGWAY; CITY
OF SEWARD; ALASKA RAILROAD CORPORATION (SEWARD); WARD COVE; A.J.
JUNEAU DOCK,LLC
AND
STATE OF ALASKA DEPARTMENT OF HEALTH AND SOCIAL SERVICES (DHSS)
1
TABLE OF CONTENTS
Recitals................................................................................................. 3
Incorporation of Recitals; Binding Effect......................................................... 4
Term................................................................................................... 4
Port Owners' Obligations; Local Health Authority Obligations................................ 5
CSLObligations..................................................................................... 5
VaccinationComponent........................................................................... 6
Additional Port Procedures......................................................................... 6
Ports and DHSS Conditional Authorization of Passenger Voyages.......................... 7
Compliancewith Laws.............................................................................. 7
Notices...................................................................................................... 8
Port Owners' Retained Rights and Authority.................................................... 9
Governing Law; Jurisdiction; Exclusive Venue.................................................. 10
Miscellaneous Terms and Conditions............................................................. 10
Exhibits:
Exhibit 1—Port COVID-19 Safety Procedures
Exhibit 2—CSL Port Protocols
Exhibit 3—CSL Vaccination Strategy
2
This MEMORANDUM OF AGREEMENT ("MOA") is entered on April , 2022 (the
"Effective Date"), by and among Royal Caribbean Cruises Ltd D/B/A Royal Caribbean Group on
behalf of Royal Caribbean International, Celebrity Cruises and Silverseas Cruises (collectively the
"Cruise Line Ship Operator" or"CSL"), and the City of Hoonah, Alaska("Hoonah"), the City
and Borough of Juneau("Juneau" or"CBJ"), the City of Ketchikan ("Ketchikan"), the Ketchikan
Gateway Borough ("KGB"), the Municipality of Skagway ("Skagway"), the City and Borough of
Sitka("Sitka"), the state of Alaska Department of Health and Social Services ("DHSS"), Icy Strait
Point, LLC ("ISP"), Port of Ketchikan ("Port of Ketchikan"), Port of Sitka("Port Sitka"), Port of
Skagway ("Port Skagway"), City of Seward ("Seward"), Alaska Railroad Corporation ("Seward"),
Ward Cove, and A.J. Juneau Dock, LLC
Each of the above parties shall be hereinafter referred to as a "Parry" and collectively, as
the"Parties".
RECITALS
WHEREAS, DHSS is, for purposes of this MOA, the "Local Health Authority"
responsible for implementing State laws relating to public health and exercising jurisdiction over
the Ports (defined below);
WHEREAS,the City of Hoonah does not exercise oversight or control as a port authority
or local health authority at Icy Strait Point("ISP"), but(1) accepts DHSS as the local health
authority for purposes of this MOA, and(2)has an interest in the health and safety of its
residents, and therefore joins this agreement as a Party;
WHEREAS,the City of Ketchikan (1) holds local public health powers but accepts DHSS
as the local health authority for purposes of this MOA, and(2) exercises authority over City of
Ketchikan docks including the Port of Ketchikan;
WHEREAS,the Ketchikan Gateway Borough does not exercise oversight or control as a
local health authority or as a port authority at the privately-owned Ward Cove, but(1) accepts
DHSS as the local health authority for purposes of this MOA, and (2) has an interest in the health
and safety of its residents, and therefore joins this agreement as a Party;
WHEREAS, the City and Bureau of Juneau (1) has local public health powers in its
jurisdiction but accepts DHSS as the local health authority for purposes of this MOA, and(2)
exercises authority over two cruise ship docks owned by CBJ and two private cruise ship docks
located in Juneau (the "Juneau Ports");
WHEREAS,the Municipality of Skagway does not exercise oversight or control as a port
authority or local health authority at Port of Skagway or Pacific and Artic Railway and
Navigation Company ("PARN"), but(1) accepts DHSS as the local health authority for purposes
of this MOA, and(2)has an interest in the health and safety of its residents, and therefore joins
this agreement as a Parry;
WHEREAS,the City and Borough of Sitka does not exercise oversight or control as a
port authority or local health authority at Port of Sitka, but(1) accepts DHSS as the local health
3
authority for purposes of this MOA, and(2)has an interest in the health and safety of its
residents, and therefore joins this agreement as a Party;
WHEREAS,Icy Strait Point, LLC, Ward Cove Dock Group, LLC, Port of Ketchikan, Port
of Sitka, PARN, and the City of Borough of Juneau(collectively, "Port Owners") own, operate, or
exercise oversight and control over a port or privately owned dock (each, a "Port", and collectively,
"Ports"), thereby serving as U.S. port authorities for purposes of this MOA;
WHEREAS, CSL is authorized and qualified to conduct business in the state of Alaska, is
entering into this MOA on behalf of itself and its brands and affiliates.
WHEREAS,the Parties to this MOA are mutually committed to resumption of tourism in
Southeast Alaska following the suspension of cruise ship operations due to the COVID-19
pandemic;
WHEREAS, following the suspension of cruise ship operations due to the COVID-19
pandemic, the U.S. Department of Health and Human Services ("HHS") Centers for Disease Control
and Prevention ("CDC") issued the "Order under Sections 361 & 365 of the Public Health Service
Act(42 U.S. C. §§ 264, 268) and 42 C.F.R. Part 70 (Interstate) and Part 71 (Foreign): Framework
for Conditional Sailing and Initial Phase COVID-19 Testing Requirements for Protection of Crew"
(referred to herein as the "Conditional Sailing Order" or"CSO") on October 30, 2020, as a
framework for a phased resumption of cruise ship operations;
WHEREAS, while the CSO ceased to be a pre-requisite for sailing on January 15, 2022, the
CDC continues to encourage CSLs to continue to follow all CDC public health measures, including
reporting, testing, and infection prevention and control;
WHEREAS, the Port Authority wishes to resume cruise ship operations and have CSL's
vessels utilize the Port pursuant CDC guidance and this MOA;
WHEREAS, the CSL recognizes that the Port Authority has control over operations at the
Port, which includes the embarkation, disembarkation and berthing at the Port;
WHEREAS, the Parties recognize that conditions pertaining to COVID-19 as well as
public health rules, requirements, and guidance regarding this virus may change and therefore
agree to consider making modifications to this MOA if necessary to implement new procedures,
rules,requirements, orders, or guidance; and
WHEREAS, the Parties accordingly desire to enter into this MOA and agree to the terms
and conditions set forth herein.
NOW THEREFORE, the Parties agree as follows:
(1) Incorporation of Recitals: Binding Effect. The above Recitals are incorporated
herein and made a part hereof. This MOA is intended as a definite expression and
record of the purpose and intention of the Parties to pursue a cruise ship season in
Alaska, to which each honorably pledge themselves. The sole remedy for any Parry's
breach of this agreement is the termination right described in Paragraph 2.
(2) Term. The term of this MOA ("Term") shall be from the Effective Date until any
Party terminates this MOA by giving the other Parties at least seven (7) days' written
notice.
(3) Port Owners' Obligations: Local Health Authority Obligations.
3.1 In fulfillment of CDC recommendations, Port Owners have provided and shall
continue to regularly provide information to those of its Port employees anticipated
to interact with cruise passenger and/or crew regarding the risks of COVID-19 and
how to minimize exposure to same.
3.2 The Port Owners shall comply with applicable requirements of the (i) Port
COVID-19 Safety Procedures (Exhibit 1).
3.3 DHSS shall act as the local health authority pursuant to CDC guidelines and
shall monitor and enforce compliance with the MOA limited to the authority granted
to it under Alaska Statutes, Title 18. DHSS will provide local infrastructure and
support for purposes of this MOA. For avoidance of doubt, DHSS's local health
authority is limited to the purposes of this MOA for the Term.
3.4 DHSS acknowledges that it has reviewed this MOA, including Exhibits, and is
reliant upon CSL's assertions that (i) CSL will have sufficient medical capacity to
care for travelers (passengers and crew) if an unanticipated outbreak of COVID-19
occurs on board one or more of CSL's vessels,including potential intensive care and
non-intensive care needs,as well as enough capacity to isolate patients with COVID-
19; (ii) CSL will have sufficient quantity of housing on board to meet the needs of
travelers (passengers and/or crew) until such travelers meet CDC's criteria to
discontinue isolation or for the CDC-recommended quarantine period; and(iii)CSL
commits to transport COVID-19 positive passengers to Port of Seattle for medical
care, unless CSL makes alternative arrangements with local hospitals, particularly
for debark at Port Ketchikan and Juneau.
(4) CSL's Obligations. In conducting passenger voyages to or from the Ports, CSL shall
always, and at its cost, comply with all requirements and minimum standards provided
in this MOA, including all exhibits attached hereto. Such CSL obligations shall
include,without limitation, each of the following:
4.1 Port COVID-19 Safety Procedures. T he CSL shall comply with all applicable
requirements, protocols, and procedures set forth in the Port COVID-19 Safety
Procedures, incorporated and attached hereto as Exhibit 1.
4.2 CSL Port Protocols. The CSL's Port Protocols are attached as Exhibit 2 hereto and
include embarkation and disembarkation procedures; disembarkation procedures in
the event of a COVID-19 outbreak; emergency response plan; emergency protocols
for exigent circumstances requiring other medical services (non-COVID-19
related); protocols for symptom monitoring of non-Port employee port personnel;
outbreak-level cleaning plan; and transportation vehicle cleaning requirements.
4.3 CSL Service Arrangements. The CSL shall enter into arrangements, at its sole cost,
with lodging facilities, medical service providers, and transportation service
providers to provide services in compliance with the guidance issued by the CDC
in connection therewith. The Medical Care, Transportation, and Housing
Components required by the CDC's COVID-19 Program for Cruise Ships (i.e. the
"Voluntary Program") shall be met by existing agreements between CSL and the
CSL home port of Seattle for downline ports associated with cruises from Seattle to
the Ports. CSL attests and represents that it has existing, fully executed agreements
concerning medical transport and medical care as required by the CDC.
4.4 Required Vaccination Strategies. CSL shall comply with and implement all
applicable requirements,protocols, and procedures set forth in Exhibit 3 titled
"CSL Vaccination Strategies", which is attached and incorporated hereto.
(5) Vaccination Com on nent.
5.1 CSL shall ensure that ninety-five percent(95%) of its crew is fully vaccinated.
5.2 To facilitate opportunities for voluntary vaccinations of port personnel who are
expected to interact with travelers, the Port Authority has undertaken to provide
information regarding the benefits of vaccinations and the availability thereof.
(6) Additional Port Procedures.
6.1 CSL Embarkation Procedures. During passenger voyages, the CSL must comply
with the CSL embarkation and disembarkation procedures set forth in Exhibit 2
hereto, to insofar as possible minimize contact between travelers and port
personnel.
6.2 Emergency Response Plan. In the event that more than one ship calling at a given
Port experiences a simultaneous outbreak of COVID-19, or if a moderate or full
COVID-19 outbreak(as defined in Exhibit 1) occurs on any of CSL's vessels
covered under this MOA, the CSL shall comply with all emergency response plan
and outbreak-level cleaning requirements set forth in Exhibits 2 and 3 attached
hereto, and with any directives, instructions, and/or standard operating procedures
issued by the Port Authority, the Health Authority, and/or the CDC in response to
such outbreak.
6.3 Exigent Circumstances Requiring Other Medical Services. For exigent
circumstances not covered by the CSL medical services agreements annexed hereto
(e.g., a medical emergency not related to COVID-19), the CSL shall follow and
comply with the applicable non-COVID-19 medical emergency protocols set forth
in Exhibit 2 and Exhibit 3 attached hereto.
6.4 Evacuations at Sea. All medical evacuations at sea must be coordinated by the CSL
with the U.S. Coast Guard.
6.5 Disembarkation Procedures in the Event of an Outbreak of COVID-19. In the
event of an outbreak of COVID-19 on any CSL vessel operating under this MOA,
the CSL will follow and comply with, at its cost, all applicable disembarkation
procedures that apply in the event of an outbreak of COVID-19, included in Exhibit
2.
6.6 Cruise Terminal, Ship, and Transportation Vehicle Cleaning Procedures and
Requirements.
6.6.1 Cruise Terminal Routine Cleaning Requirements. Prior to commencement of
passenger embark and debark operations, except at otherwise provided in the
event of a COVID-19 outbreak or as otherwise provided herein or in the Port
COVID-19 Safety Procedures, the Port Authority shall cause each cruise
terminal (and any associated bathrooms therein and connected passenger
boarding bridges) covered by this MOA, to be cleaned in accordance with the
Routine Cleaning Procedures set forth in the Port COVID-19 Safety
Procedures, with the costs of such cleaning to be reimbursed by CSL as more
fully set forth in the Berthing Agreement(s).
6.6.2 Cruise Terminal Outbreak Cleaning Requirements. Notwithstanding the
terms of subsection 6.6.1 above, the CSL shall at its cost cause the terminal
(and any associated bathrooms therein and connected passenger boarding
bridges)to be cleaned in accordance with the CSL's Outbreak Level Cleaning
Plan procedures and requirements, a copy of which is included in Exhibit 2
hereto.
6.6.3 Transportation Vehicle Cleaning Requirements. In connection with all
transportation vehicles either owned, hired, or maintained by or on behalf of
the CSL, or otherwise within the CSL's control, the CSL shall at its costs
cause same to be cleaned in accordance with, as applicable, the CSL
transportation vehicle cleaning requirements included in Exhibit 2.
(7) Port Owners and DHSS Conditional Authorization of Passenger Voya2es.
7.1 Subject to CSL's compliance with all terms, conditions, and requirements hereof
and all exhibits hereto, the Port Authority and the Local Health Authority hereby
authorize and approve CSL's utilization of the Ports.
7.2 Notwithstanding and prevailing over the foregoing, the Port Authority and Health
Authority reserve their respective rights to rescind, reduce, otherwise modify,
and/or further condition any approval conferred herein in light of changing
circumstances relating to COVID-19 infection rates, the development or spread of
variants, the availability or scarcity of local resources needed for the protection of
the local community, or otherwise. However, the Parties acknowledge that in the
event that a Party suspends or rescinds this MOA, such suspension or rescission
shall not deny a cruise ship's ability to make port as approved by the CDC and in
accordance with all requirements hereof, if on a voyage that commenced hereunder
prior to such suspension or rescission.
(8) Compliance with Laws. The Parties shall comply with all applicable laws, regulations,
codes, and ordinances including local municipal health mandates established by any
applicable governmental authority having jurisdiction over its services or obligations
under the MOA, as may be amended from time to time, and any laws, regulations,
codes, ordinances, rules, and public health guidelines pertaining to SARS-CoV-
2/COVID-19 or other communicable disease, and shall ensure that its employees,
agents, contractors, subcontractors (of all tiers), affiliates and guests also comply
therewith, including, but not limited to, all applicable training requirements. The
Parties additionally agree to follow the notification procedures to appropriate parties
as outlined in the Alaska Multi Agency Maritime Communicable Disease Emergency
Response Plan.
(9) Notices. Any and all notices, requests, demands and other communications required or
permitted to be given pursuant to this MOA shall be in writing and shall be deemed to
have been duly given when: (i)delivered by hand; (ii) deposited in the mail by registered
or certified mail,return receipt requested; (iii) sent via electronic mail,with a requested
read receipt response; or(iv)sent by recognized international overnight courier. No
notice shall be effective unless and until received by the recipient.
If to CSL:
Royal Caribbean Cruises Ltd.
1050 Caribbean Way
Miami, Florida 33132
Attn: VP, Port Operations
With a copy to: General Counsel, Fax: (305) 539-0562
If to the Port Owners:
Icy Strait Point, LLC, 108 Cannery Rd, Hoonah, AK 99829
Port Director: Tyler Hickman
With a copy to:
Huna Totem Corporation
9301 Glacier Highway
Suite 200
Juneau AK, 99801
City and Borough of Juneau Docks and Harbors
155 S. Seward Street
Juneau AK 99801
Port Director: Carl Uchytil.
Sitka Dock Company
4531 Halibut Point Road
Sitka, AK 99835
Chris McGraw, General Manager.
Pacific & Arctic Railway&Navigation Company
P.O. Box 435
Skagway, AK 99840
Attention: Bob Berto,President
Ward Cove Dock Group
7559 North Tongass Highway
Ketchikan, Alaska 99901
Port Director: John Binkley
If to Local Municipalities and Boroughs
City of Hoonah
P.O. Box 360
Hoonah, AK 99829
Attention: Dennis Gray, City Administrator
City and Borough of Sitka
100 Lincoln Street
Sitka, AK 99835
Attention: John Leach
City of Ketchikan
334 Front Street
Ketchikan, AK 99901
Attention: Robert Sivertsen, Mayor
Ketchikan Gateway Borough
1900 First Avenue
Ketchikan, AK 99901
Attention: Ruben Duran, Borough Manager
Municipality of Skagway
P.O. Box 415
Skagway, 99840
Attention: Andrew Cremata, Mayor
City and Borough of Juneau,
Attention:
If to DHSS:
Dept. of Health and Social Services
3601 C Street, Suite 902
Anchorage, AK 99503
Attention: DHSS Commissioner Adam Crum
(10)Port Owners' Retained Rights and Authority. Notwithstanding and prevailing over
any potentially contrary term or implication in this MOA, in order to protect the public's
health, safety and welfare, the Port Owners each retain and reserve its right and authority
to, in its sole discretion: (1) modify, reduce, or limit the number of vessels that can berth
at its port at one time, the size and/or capacity of cruise vessels that can call at its port, or
otherwise limit cruise operations in the Port Owner's discretion; (2) deny berthing or port
access to a cruise vessel reporting passengers and/or crew onboard who are infected or
potentially infected with COVID-19; and/or(3) require that such vessel or vessels, as the
case may be, anchor off-port for purposes of quarantine or to facilitate disembarkations
via tenders, as may be so directed by the Port, the U.S. Coast Guard, the Alaska Unified
Command, the CDC, or local public health agencies. The Ports shall not be liable for any
costs or consequential damages incurred by CSL, or by third parties, that may arise from
the Port Owner's or Port's exercise of its discretion hereunder or as a result of any
directives or decisions issued by any federal, state, or other governmental agency,
department, or subdivision.
(11) Governing Law/Jurisdiction/Exclusive Venue. This MOA shall be governed by the
laws of the state of Alaska without regard for its conflict of laws provision, and venue for
any and all disputes, controversy, actions, suits, or claims arising out of this MOA, or
seeking relief under and/or to construe same shall lie exclusively in Alaska.
(12)Miscellaneous Terms and Conditions.
12.1 Nothing in this MOA constitutes any Party as the agent, employee,partner or joint
venture of the other Party. No Party has the right or authority to bind the other
Party, including without limitation the power to incur any liability or expense on
behalf of any other Party, without its prior written agreement except as expressly
set forth in this MOA.
12.2 If any provision of this MOA, or the application of a provision to any person or
circumstance, shall be held invalid, the validity or legality of the remainder of this
MOA, or the application of such provision to persons or circumstances other than
those to which it is held invalid, shall not be affected.
12.3 This MOA sets forth the understanding between the Parties as to the particular
subject matter herein. This MOA is intended to be supplemental to the CSL's
existing preferential berthing agreement, as amended,with the Port Authority. To
the extent this MOA conflicts with the CSL's prior or existing berthing rights
agreements with the Port Authority,this MOA shall control, providing nothing
contained herein shall be construed as nullifying, reducing, or deferring or delaying
compliance with any CSL payment,performance, indemnity, or insurance
obligation contained in any prior or existing Port Authority agreement with CSL.
12.4 Except as otherwise provided in this MOA, this MOA can only be changed,
modified, or amended by the express written agreement of the Parties.
12.5 Except as otherwise provided in this MOA, none of the Parties may, without the
written consent of the other, transfer, assign, create an interest in, or deal in any
other way with any of its rights or obligations under this MOA.
12.6 Any unsatisfied payment or indemnity obligation arising hereunder during the
Term hereof shall survive the expiration or early termination of said term.
12.7 This MOA may be executed in one or more counterparts, each of which when so
executed and delivered shall be deemed an original and all of which taken together
shall constitute one and the same instrument. This MOA may be signed by
facsimile signature, and such facsimile shall have the same legal force and effect as
if it were an original.
12.8 This MOA has no intended third-party beneficiaries and shall not be construed to
create any rights in, or grant any cause of action to, any person or entity not a party
hereto.
12.9 Each Party will work cooperatively in good faith to notify the other Parties hereto
of any known or observed incidents of such other Parties' respective non-
compliance with the terms of this MOA. Notwithstanding the foregoing, a Party's
failure to receive a notice of non-compliance from one or both other Parties shall
not excuse that Parry's non-compliance with any requirement or term hereof.
[Signature page(s) to follow]
DocuSign Envelope ID:6A04A140-6667-4B71-AC6C-3704B1397151
LOCAL HEALTH AUTHORITY:
STATE OF ALASKA DEPARTMENT OF HEALTH AND SOCIAL SERVICES
By:
Name: Adam Crum
Title: Commissioner, DHSS
Email: adam.crum@alaska.gov
Date: 4/12/2022
ROYAL CARIBBEAN CRUISES LTD. D/B/A ROYAL CARIBBEAN GROUP
By:
Name: Hernan Zini
Title: Vice President Port Services
Date: 4/14/2022
IN WITNESS WHEREOF,the Parties have executed this MOA as of the Effective Date.
PORT OWNERS AND LOCAL GOVERNMENTS:
CITY OF SEWARD
By:
Name: Janette Bower
Title: City Manager
Email: jbowergcityofseward.net
Date:
IN WITNESS WHEREOF,the Parties have executed this MOA as of the Effective Date.
PORT OWNERS AND LOCAL GOVERNMENTS:
ALASKA RAILROAD CORPORATION
By:
Name: Bill O'Leary
Title: President& CEO
Email: OLe arvbkakrr.com
Date:
EXHIBIT 1
EXHIBIT 1—PORT PROCEDURES
2022 COVID Port Operation Protocols
In response to the resumption of cruise operations in Alaska, Port Operators or their contracted
representatives will implement the following protocols to protect its employees, customers,
contractors, partners, and the community at large that interact and participate in Port
Operations. These protocols have been implemented to ensure best practices and are
regularly reviewed to capture the changing guidance concerning mitigation and response. If a
local government has mandates or COVID related compliance measures that are more
restrictive in nature those policies will be adopted.
In reviewing CDC guidance, and each cruise company's individual plan, Port Operators
expects strict adherence to all protocols, as we seek to integrate the plan to ensure a safe and
seamless experience.
The below general property standards for port operations include but are not limited to:
• When required by vessel or local guidelines, mask use will be required on dock
facilities where social distancing cannot be followed.
• Physical distance guidelines (6 feet) will be observed on dock facilities where
possible.
• Dispensers of anti-bacterial gel based on 70% alcohol (or other CDC approved), placed
in strategic points on dock facilities that are accessible to passengers, crew, and
personnel.
• Scheduled cleaning of contact surfaces and disinfection routines. Signage with
• recommendations to maintain social distance and adhere to protocols, at both
points of access and strategic locations.
• Compliance by all persons, maintained and enforced, with participation of our
personnel, contractors, and partners.
Prior to operations commencing, all staff, contractors, and partners will receive training in the
above protocols.
Supporting Sections:
I. Abbreviations
II. Sanitation
III. Vaccination
IV. Emergency Response Plan
V. Port Staff Protection and Training
Supporting Secition-COVID-19 Safety Procedures for Port Operations
I. ABBREVIATIONS
ALS —Advanced Life Support
BLS — Basic Life Support
CBP— US Customs and Border Protection
CDC — US Center for Disease Control & Prevention
CL— Cruise Lines or Cruise Vessel Operators
CLAA— Cruise Line Agencies of Alaska
CSG — COVID-19 Safety Guidelines
DHSS —Alaska Department of Health and Social Services
PPE — Personal Protection Equipment
UCS — Unified Command System
USCG — United States Coast Guard
II. SANITATION
A. Routine Dock Sanitation — Except as otherwise provided herein, the initial base-
level cleaning and disinfecting of all dock facilities is the responsibility of Port
Operator or their contracted representative.
i. Before Disembarkation:
1. Hand sanitizer stations placed on dock.
2. Railings on the dock and trestle disinfected and other high touch
surfaces.
3. Mask and physical distancing signage in place.
4. One way traffic markers and signage in place on dock and trestle.
ii. When required by vessel or community guidelines, masks and physical
distancing are required on the dock and trestle where social distancing
cannot be achieved, with signageplaced.
iii. Adequate staffing will be in place to manage crowd control and
cleaning/sanitizing duties.
iv. Communication between the Port Excursions staff and the ship
will be continuous to ensure staggered disembarkation and
tour dispatch.
v. Those with mobility issues that require assistance for transport will
be directed to a separated waiting area, away from traffic flow, to
wait for the next scheduled pick up.
vi. Mask policy enforced in waiting area, withsignage.
vii. Physical distancing promoted, withsignage.
viii. Waiting area cleaned and sanitized throughout day.
ix. Hand sanitizing station in place.
B. Outbreak-Level Cleaning— In the event of an outbreak-level incident (as defined in
CDC guidelines or clarifications), or in the event the threshold of COVID-19
detected cases exceeds 1% of the crew or 1.5% of passengers, or as may be
redefined in future CDC instructions, Port Operators or their contracted
representatives will provide outbreak-level cleaning (as defined in the CDC's
Detailed Disinfecting Guidance for Facilities) of each affected area. These areas
may include docks and related facilities, restrooms, passenger boarding bridges,
concourses, and transportation vehicles using port facilities to load passengers, in
accordance with established CDC guidelines.
III. VACCINATION
A. In order to minimize risk of transmission of COVID-19, all port personnel will be
highly encouraged to become vaccinated prior to the commencement of cruise
operations. Port Operator or contracted representative will assure access to
educational materials on vaccination benefits and provide information on local
vaccine availability.
IV. EMERGENCY RESPONSE
A. Non-COVID-19 Medical Emergencies— If non-COVID-19 emergency medical care
is required for a patient onboard a vessel, the ship's Captain will utilize the 911
emergency system and local emergency response will respond to assess
patients.
B. COVID-19 Medical Notification —All medical-related disembarkations in this
category will be requested by the CL prior to arrival at either Juneau, Ketchikan,
and Whittier only. These requests will be made through CLAA and will be
coordinated between vessel, emergency response center and hospital in
accordance with local policy. Any such disembarkation must be consistent with
the terms of the patient transfer MOU with the local hospital facility where
applicable.
i. In addition to USCG regulations requiring notification of intention to enter
US waters with a potentially ill traveler or crew member and/or any other
medical concerns, which trigger the Unified Command System (UCS), all
CLs are required to provide similar notification to local health authorities.
1. The notification to local health authority must include:
a. Expected Patient Count
b. Patient(s) Condition
c. General Demographic Information on Patient(s)
2. The UCS will be utilized throughout the emergency response.
C. Examination and Entry Screening — CL medical personnel will provide local
hospital all appropriate and corresponding patient medical records and
information to facilitate the local hospitals' ability to properly evaluate the condition
of the patient. Hospital will evaluate and determine the level of medical care
required in accordance with their policy.
i. Advanced Life Support (ALS) — If determined that ALS is required, hospital
will advise emergency response as well as local health authority.
ii. Basic Life Support (BLS) — If hospital, in conjunction with ship's Doctor
determines that the ill traveler falls under a BLS scenario, the traveler will
remain in the CL's care for transport aboard ship to Seattle for any further
treatment in accordance with CL's established medical care and
transportation agreements, as required by Seattle MOA.
D. COVID-19 Outbreak & Worst-Case Scenario
i. COVID-19 Outbreaks - For the purposes of this procedure,
outbreaks are defined as incidents involving COVID-19 detected
cases of at least 1% of the crew or 1.5% of passengers, or as may
be redefined in future CDC instructions.
ii. Worst-Case Scenario— For the purposes of this procedure, Worse-
Case Scenario is defined as incidents involving simultaneous
outbreaks on any two (2) or more distinct ships.
iii. In the event of a worst-case scenario, or infectious disease outbreak,
the CLs shall comply with any additional requirements that may be
imposed by local authorities, CDC, or the UCS.
iv. In the event of a worst-case scenario, due to the limited medical
and housing capacity of communities in southeast Alaska, CL
agrees to conduct any needed disembarkation, with the exception
of medically urgent disembarkation (requiring ALS, as per above),
in its' home port of Seattle, in compliance with its' port agreement
with the City of Seattle.
V. PORT STAFF PROTECTION & TRAINING
A. Personal Protection Equipment (PPE) — Port Operator or its contracted
representative has procured and issued appropriate PPEs to all staff
accordingly.
B. Initial & Ongoing Training — Port Operator or its contracted representative
shall be required to assure complete safety and health training of all
personnel in accordance with applicable OSHA, CDC, and CSG
requirements has been completed.
C. All port staff who are expected to interact with cruise travelers and
crew are encouraged to obtain appropriate vaccinations.
EXHIBIT 2
CONFIDENTIAL
CSL Protocols
Royal Caribbean Group
Royal Caribbean International
Celebrity Cruises
Silverseas Cruises
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Table of Contents
1. Port Component Objective
2. Testing for SARS-CoV-2
3. Educating Guests
4. Enhanced Protective Measures during Vessel Turnaround Operations
5. Arrival and Transportation
6. Check-In
7. Embarkation Procedures
8. Denial of Boarding Procedures
9. Disembarkation Procedures
10. Port Personnel &Vendor Training
11. Terminal Cleaning and Sanitation
12. Emergency Medical Services
13. Shipboard COVID Case Management
14. Mobilization
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1. Port Component Objective
We will ensure our ships sail with healthy guests and crew by establishing layers of protection - multiple,
sequential measures, each of which help us prevent the introduction of disease. Prevention strategies
include, but are not limited to:
• Requiring SARS-CoV-2 tests and wellness screenings for guests and crew.
• Providing guests access to our current health and safety protocols
• Educating and training our crew on the responsibilities prompted by our protocols
• Staggering guest arrival appointments scheduled during check-in
• Requiring face coverings and physical distancing by all terminal staff and guests while boarding as
required by any local or federal regulations and any CDC mask mandate in effect.
• Executing comprehensive terminal cleaning and sanitation procedures
The protocols outlined on this Exhibit could be further enhanced or modified at any time, at the discretion of
the cruise line, in order to establish additional layers of protection.
2. Testing for SARS-CoV-2
We will adhere to the Screening Testing of All Embarking and Disembarking Passengers as outlined in our
protocols.As capacity evolves,we will continuously evaluate our testing procedures, including test type,
efficacy,frequency, and timing, and make any adjustments to reduce the chance of the introduction of virus
to our ships.
A. Guests Testing
Anyone on the guest manifest sailing with the ship will be subject to the screening testing as per the CDC
requirements for testing of embarking passengers for cruise ship operators choosing to opt in to CDC's
COVID-19 program. Current CDC requirements are as follows:
• Guests Up to date vaccines shall provide a negative COVID test within 3 days of embarkation.
• Fully vaccinated guest shall provide a negative COVID test within 2 days of embarkation.
• Unvaccinated guests shall provide a negative COVID test within 3 days of embarkation and a second
COVID test on the day of embarkation; One of the two test shall be a PCR test. Anyone testing
positive via antigen test at the terminal will be retested with a PCR test and any PCR positive will be
denied boarding.
Guests will also undergo a wellness check as part of check-in. Completion of the wellness check will permit
guests to board the vessel. Protocols for handling a COVID-19 positive case are described in the section on
Denied Boarding. If CDC updates the requirements we will adapt.
B. Day Visitors(Not Sailing)Testing—
Business-critical vendors and shoreside employees boarding the ship but not sailing will be required to
complete a wellness screening,which includes a health questionnaire, before boarding. Anyone failing the
wellness screening will be denied boarding.
Wherever possible, and in agreement with local authorities at each port,we will redesign clearance protocols
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by limiting the number and frequency of day visitors.Acknowledging that at times there will be a need for
planned and unplanned ship visits by local authorities (e.g., customs, immigration, public health departments,
local enforcement agencies, etc.)for a variety of reasons, prior to arriving in port,we will communicate with
port officials and pilots and agree on: a)the need for entering the vessel, b) our wellness screening protocols,
and c) practices to ensure safety once onboard. We will encourage all relevant authorities to adhere to the
established wellness screening protocols for day visitors.
Once cleared to remain on the ship, day visitors will follow prevailing physical distancing rules and minimize
interaction with guests and crew.As testing technology evolves,we'll re-evaluate and adjust our protocols.
C. Port Personnel Testing
Port Personnel who have limited contact with guests and crew, including but not limited to terminal agents,
luggage porters and transportation providers,will undergo a wellness check. We will encourage vendors to
have regular SARS-CoV 2 testing programs for their employees and encourage their employees to be fully
vaccinated.
3. Educating Guests
We'll use our websites, mobile apps, social media accounts and travel partners to communicate how we're
addressing COVID-19 and protecting the health of our guests and crew.Additionally, we'll help guests stay
current with recommendations for reducing the risk of COVID-19 transmission by highlighting avenues to
viable information from trustworthy public health agencies.We'll also recommend travel insurance to
protect against unforeseen cancellations. All these activities will be managed by each cruise brand
communications team.
4. Enhanced Protective Measures During Vessel Turnaround
Operations
We will enable our guests and crew to take affirmative steps to prevent SARS-CoV-2 with mandatory face
coverings and physical distancing as required by any applicable local, state or federal regulations
A. Physical Distancing and Barriers
1. We will use signage and ground markings to help guests maintain proper physical distance and
create space by placing barriers at queuing points in the terminal, including at the entrance,
mobile check-in stations, elevators, and security screening stations.
2. Enhanced distancing will be emphasized throughout the pier terminal, airport,and transfer
experience by means of controlled arrivals and departures, signage, announcements (where
available), physical barriers and guidance of port personnel.
3. The terminal will be monitored by the Pier Supervisor in order to manage the terminal capacity
and the queuing inside and outside the cruise terminal.
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4. An enhanced sign package is to be placed in key areas throughout the terminal to bring
awareness and provide guidance to the enhanced distancing guidelines. Port Operational plans
will have signage specific placement.
5. Elevators—Capacity will be reduced and/or limited to a traveling party. Elevators will be
monitored by directional staff.
6. Escalators—leave 3 steps between guests to allow for enhanced distancing unless they are a
traveling party. Stagger side by side escalators.
7. Security screening and secondary-where possible to utilize every other security machine and
arch way. Between guests' additional space to allow for enhanced distancing at the security
machine, arch way, and security guards. Secondary guest screening to be done with more space
between archway and guest to guard spacing. Guards should allow their current guest or
traveling parties to move beyond the archway and collect their belongs before calling the next
guest.
8. Restroom signage will be posted alternating the use of sinks,toilets,and urinals throughout the
restroom to enforce proper distancing.
9. Seating areas will be utilized to enforce enhanced distancing when necessary. Seating ushers will
be available to seat guests and their party appropriately.
B. Mandatory Face Coverings
Everyone in the terminal will be required to wear face coverings as required by any applicable local, state or
federal regulations. If guests do not have their own face coverings, we'll provide them one at the terminal,
and we'll train staff to make sure face coverings are properly used.
C. Personal Protective Equipment Guests,Visitors and Port Personnel
1. RCL's policy for face masks requires all guests,visitors, and port personnel to wear a face mask
from transportation and throughout the entire terminal process as required by any applicable
regulations. Anyone who is not properly adhering to the face mask policy either by not wearing
a mask or are wearing it improperly,will be approached by terminal staff to correct the
behavior.
2. Face Mask Requirements:
• Consistent with CDC guidelines
• Be made of at least two layers of breathable material
• Fully cover the nose and mouth and secure under the chin
• Fit snugly against the side of the face be secured with ties or ear loops and allow you to
remain hands free
• For guests 2 years of age and above.
3. CDC guidance has determined the following to be unacceptable forms of face masks:
• Neck Gaiters
• Bandanas
• Face Masks with ventilation
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• Face shield without an approved face mask
4. When a guest arrives without a face mask or a face mask does not meet the guidance of RCL,the
guest will be provided a single use face mask.
D. Hand Sanitizing Stations
We will add more hand sanitizing stations in the terminals, and signage will be installed to guide and remind
employees and guests of the importance of proper hand hygiene. Ship will supply agreed upon number of
hand sanitizer stations for terminal use on each turn around operation. Ship will supply replacement
batteries and sanitizer gel as needed to ensure that all sanitizers are working on the day of the turn.
E. Luggage Handling
We will encourage guests to check their bags to reduce queuing during boarding and allow for appropriate
physical distancing. Guests will divest their luggage to porters prior to entering the terminal building. Porter
services should manage luggage with caution. Porters will be wearing appropriate PPE.
Longshoremen will be encouraged to remain 6 feet/2 meters apart. During the morning safety briefing,
longshoremen will be reminded by the foreman to maintain a safe distance from each other,from guests,
and from others working in the terminal.
5. Arrival and Transportation
We will stagger the arrival of guests and eliminate crowds in parking lots and terminals, allowing for
appropriate physical distancing throughout the boarding process.Alternative arrangements to the ones
described in this section might be considered for fully vaccinated guest transfers in accordance with any
applicable regulations.
A. Safety,Sanitization and PPE Plan for Transfers and Transportation
1. Safety, PPE, & Sanitization Guidelines:
• Drivers of RCL-contracted transportation will wear an approved face mask for guest
interactions and gloves for baggage handling on/off the coaches.
• All guests will be required to wear approved face masks as required by any
applicable regulations at the airport or hotel, while boarding/leaving the coach and
during the transfer to the airport, pier and/or hotel property.
• Air conditioning for the vehicles will remain in use and not set to recirculation.
• Hand Sanitizer will be available for use as guests and driver boards/disembarks.
• Airport/ Pier agent meeting and greeting the coach will be responsible for visually
ensuring all protocols are followed by the guests.
• All company provided coaches, shuttles and vehicles must be completely sanitized
prior to the start of service and between each use.
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• Seats wiped/sprayed with disinfectant, allow for enough time to dry prior to new
guests sitting
• Logs to be kept on each coach with the date,time and initials of the person cleaning
the coach
• Deep cleaning to be performed every night after service concludes
B. Port Traffic Management Principles
Terminal Vehicle traffic will be managed in away as agreed upon by the terminal operator and cruise line.
Based on opening of the terminal, arriving guests will be guided to appropriate drop off or waiting area of the
port property.All vehicles which arrive on site and when the terminal is not ready to receive arriving guests
will be directed toward the vehicle waiting area.
C. Scheduled Arrival Times for Guests
We will discourage queuing and manage guest arrivals by scheduling arrival times and wellness appointments
during check-in and remind guests to arrive promptly to allow for proper physical distancing in the terminal.
D. Arrival Window Management
1. Pre cruise communication will inform the guest of:
• the importance and necessity to arrive within their selected arrival window
• Early and late arrival will experience additional wait times
• not selecting an arrival time or not completing online check in will result in being added
to the final arrival window
2. As guests arrive to the cruise terminal, Port Personnel will validate their selected arrival time on
guests boarding pass. Early and late arriving guests will proceed to the standby queue and will
only enter the terminal once guests within their arrival time have entered, social distancing
guidelines, and the terminal capacity will allow for.
6. Check-in
Our check-in process allows guests and crew to organize travel plans and upload required travel
documentation digitally, reducing the reliance on paper and limiting interaction at the terminal.
Digital Capability is a requirement for ships returning to service,which allows the ground handler to deliver a
touch-less embarkation experience via the guest app. Checking in via the app provides the guest the
opportunity to scan in your travel document,select an arrival time, set up an onboard account, affirm the
health acknowledgement, and complete their health questionnaire. Guests who complete these steps prior
to arrival will only need to present their travel documents and scan the barcode present on their boarding
pass. We load the vaccination status of each guest and in addition we have an inhouse remote validation
team reviewing each vaccination card as it is uploaded into the online check in platform or at the pier in the
agent check in app.
7. Embarkation Wellness Procedures
CONFIDENTIAL
Wellness checks and health questionnaires will be required of all guests and crew before they board our
ships, and of anyone working in the terminal.These screenings will identify guests and crew who exhibit
COVID-19 symptoms or have been in contact with someone who has or is suspected to have COVID-19.
A. Wellness screening process for Guests
All guests arriving to the terminal will be required to undergo a wellness screening. The wellness screening
will include the following process:
1. Validation of the vaccination certificate when required.
2. Health Questionnaire:Agents will validate that guests have completed the health questionnaire
and conduct a verbal check that the information remains the same as previously recorded.At
this time the agents will also make a visual wellness check observing any visibly symptomatic
guests.
B. Wellness screening process for port personnel
1. Port personnel will be subject to wellness screenings (health questionnaire).The screening can
be done by the terminal operator, an RCL Vendor, or a supervisor of a vendor company.
2. In addition, in our contracts with our Port Service contractors,we require that the contractors
shall comply with all laws, regulations, codes, or ordinances established by an applicable
governmental authority having jurisdiction over its Services under the Agreement including but
not limited to any laws, regulations, codes, ordinances, or public health guidelines pertaining to
SARS-CoV-2/COVID-19 or other communicable disease, and shall ensure that its employees and
subcontractors also comply.To the extent that any applicable law, regulation, code, ordinance,
guideline, or other governmental requirement is inconsistent with RCL's Public Health Protocols,
Contractor shall comply with the stricter requirement. Contractor shall screen its employees,
and require its subcontractors and vendors to screen their employees for SARS-CoV-2/COVID-19
including answering questions regarding their health,travel history, and whether they are
experiencing any symptoms, and shall have and enforce a policy whereby any employee,
subcontractor, or vendor experiencing any SARS-CoV-2/COVID-19 symptoms must not come to
the Port or, if already at the Port, must leave immediately and notify the Contractor,who must
immediately notify RCL.Any person who tests positive for SARS-CoV-2-shall not return to the
Port unless and until permitted under the requirements of RCL's Public Health Protocols and any
applicable law, regulation, rule, or other governmental order.
C. Health Questionnaire
1. We will help our guests and crew anticipate boarding eligibility issues with a health
questionnaire to be completed prior to boarding.The questionnaire is comprised of questions to
identify:
• Symptoms that indicate a guest may have COVID-19
• Contact with persons with COVID-19 or exhibiting COVID-19 symptoms
• Pregnancy status
2. The questionnaire will be easily accessible to guests prior to arrival at the terminal via our mobile
app. Guests may also complete the questionnaire at the terminal, prior to boarding. Responses
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to the health questionnaire may trigger a secondary health screening or immediate denial of
boarding.
3. Guests health questionnaire will be validated and reviewed during the wellness screening
process.
D. Secondary Screening
1. Guests and crew identified as risks by virtue of the wellness check, health questionnaire
responses or visual confirmation of other COVID-19 indicators will be required to undergo a
secondary screening to assess if they are healthy enough to sail. Secondary screenings involve
meeting in a private location to answer questions about communicable disease symptoms,
fitness to travel, and overall health history.The decision to grant or deny boarding will be made
by our medical team based on the secondary screening.
• Secondary screening will be handled by a third party.
• Secondary screening will include a second temperature check and a health questionnaire
and a possible COVID test.
• Our medical team will decide,to sail or not to sail, based on the information provided.
• Secondary screening location will vary by port and will be maintained by port personnel.
2. Guest will go to secondary screening if:
• They have any visual signs of fever
• They exhibit visual symptoms of influenza, pneumonia,or SAR-COV-2
• Refuse to wear approved PPE face mask for religious or medical reasons
• Answer YES to any of the health questionnaire statements.
8. Denial of Boarding Policies
A. Guests Who are Denied Boarding
Guests will be denied boarding for any of the following reasons:
• Failure to affirmatively state a willingness to comply with our safety and public health protocols
or refusal to wear face coverings in violation of applicable law or regulations
• Prior to boarding,or at any time during the voyage,failure to comply with our safety and public
health protocols
• No evidence of a negative SARS-CoV-2 test result if required or refusal to undergo SARS-CoV-2
testing in violation of applicable law or regulations
• A negative SARS-CoV-2 test result which we, in our sole discretion, deem unacceptable
• Multiple temperature readings of 100.4 degrees Fahrenheit or greater during a secondary
medical examination
• Failing secondary screening including a positive result on the follow-up COVID test
• Refuse any part of the process or refuse to wear approved face mask
• Failing a secondary screening by our medical team after objecting to face coverings or a SARS-
CoV-2 test due to an existing disability, medical condition or on religious grounds
• Refusing a secondary screening by our medical team after objecting to face coverings or a SARS-
CoV-2 test due to an existing disability, medical condition or on religious grounds
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• Affirming close contact with an individual with confirmed infection in the last 14 days as
identified through the health questionnaire, unless the guest is fully vaccinated and non-
symptomatic.
When a guest is denied boarding for not producing a negative SARS-CoV-2 test if required to do so, answers
yes to any of the Heath Questionnaire statements, or has a 100.4F/38C temperature,the rest of the traveling
party that is not fully vaccinated will be denied.
Health Questionnaire Grid
• In the last 72 hours (14 days for Singapore only), have you experienced any significant:
o Fever/chills (100.4F/38C or greater) Secondary
o Difficulty breathing Denial
o Diarrhea Secondary
o Sore throat Secondary
o Nausea/vomiting Secondary
o Fatigue/muscle aches Secondary
o Headaches Secondary
o Cough/Nasal Congestion Secondary
• Singapore temperature is 99.5F137.5C
• In the last 10 days, have you tested positive to Covid-19, have you been told that you are positive for
Covid -19?YES/ Denial
• In the last 10 days, have you experienced a sudden list of taste of smell? YES/Denial
• In the last 10 days, have you been in contact with someone who has influenza- like or confirmed
COVID-19? YES/Denial
• Wil you be more than more than 23 weeks pregnant anytime during the cruise? YES/ Denial
B. Safe Departure of Guests Denied Boarding
We will provide COVID-19 positive or presumptive COVID-19 positive guests public health guidance on how
to safely return home or travel to a quarantine or isolation location in accordance with local regulations. We
will escort guest with luggage from terminal to their transportation. Guests who have their own personal
vehicle parked at the terminal, and do not require medical care at the time,will be escorted to their vehicle
to be able to travel home. Furthermore,sanitization protocols will be followed once medical denied guests
have left the area.
Any required reporting of positive or presumptive positive cases will align with the local health authority
requirements in jurisdictions where terminals are located.
C. Guests Objecting to Policies
We will adhere to governmental requirements for face coverings and SARS-CoV-2 testing in all jurisdictions
where we operate. If no such requirements exist,we reserve the right to implement our own requirements.
D. Guests Objecting to Government Requirements
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Any guest who refuses to comply with applicable local,state, or federal public health requirements will be
denied entry to our terminals and will not be allowed to board our ships.
IF GUEST REFUSES TO COMPLY BECAUSE NO GOVERNMENT MANDATE/LAW TO ENFORCE OR DENIES
ATTESTATION:
• While we understand and respect your decision to not wear a mask through our terminal and
onboard process,you must follow our new health and safety protocols.
• Please know that during the booking process or during check-in today,you were asked
to acknowledge our health acknowledge which states you will follow our guidelines.
• Even if some of these protocols are not mandated by the government, RCL will enforce them to
ensure everyone has a safe and comfortable boarding and cruise experience.
• The last thing we want is for anything to get in the way of your time with us. Unfortunately, if
you're unable to accept the attestation or adhere to our new protocols,you won't be able to sail
with us.
• Agent will provide guest with Denied Boarding—Failure to Comply with Health &Safety
Protocols Letter.
E. Guests Objecting to Royal Caribbean Group Policies
Guests objecting to our face covering or SARS-CoV-2 testing policies based on a disability(e.g., an existing
medical condition) or religious beliefs must communicate their objection to us no later than 30 days prior to
embarkation so that we may appropriately plan any necessary accommodation(s). Guests who make a timely
objection to these policies will be subjected to a secondary wellness screening. Boarding will be denied to
guests who do not provide timely notice of their objection or base their objections on other grounds.
Guests who agree to undergo secondary screening will be asked questions by qualified medical personnel
relating to communicable disease symptoms,fitness to travel and overall health history.The decision to grant
or deny boarding will be at our sole discretion, based on the findings of medical personnel conducting the
secondary screening.
• Guests objecting to the RCL policies will be denied boarding.
• Agent will provide guest with Denied Boarding—Failure to Comply with Health &Safety
Protocols Letter.
9. Disembarkation Procedures
• This procedure applies to all guests not requiring mobilization and to all guests which are
determined as GREEN group on our mobilization plan.
• Debarkation will be controlled by means of a staggered debark process in smaller groups, and
appropriate time between groups to reduce terminal congestion.
• Guest, crew and all port personnel involved on the debarkation process will be required to wear a
mask while transiting the terminal during debarkation.
• Guests will be advised not to debark prior to their designated time via digital signage onboard.
• Elevator and escalator restrictions will be implemented to maintain social distancing throughout
debark.
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• A controlled flow throughout debark will maintain a healthy environment at curbside pickup
according to guests' outbound transportation.
• All of these guests are expected to be able to utilize commercial travel and public transportation.
• All COVID-19 positive cases and any other guest under isolation or quarantine will debark
following the Mobilization protocols set for the below in Section 14
Immigration Controls
• We will work with the Custom and Immigration departments at each port to enhance the use of
technology for a touchless and expedited experience wherever possible. In US ports we will
leverage the use of Facial Recognition (TVS)for the CBP controls.
• All debarking guest and crew will be required to follow any CBP requirements to wear a mask
inside the CBP area.
• Facial Recognition cameras placement and layout will be assessed to promote social distancing.
• Floor marking and signage for social distancing reminders will be available in front of the cameras
for Face recognition and in front of the counters.
10. Port Personnel & Vendor Training
For Port Services vendors that actively engage in ship operations, contracts have been amended to require
formal training for their personnel as described below:
Contractor shall comply with all laws, regulations, codes, or ordinances established by an applicable
governmental authority having jurisdiction over its Services under the Agreement including but not limited to
any laws, regulations, codes,ordinances, or public health guidelines pertaining to SARS-CoV-2/COVID-19 or
other communicable disease, and shall ensure that its employees and subcontractors also comply. To the
extent that any applicable law, regulation, code, ordinance,guideline, or other governmental requirement is
inconsistent with RCL's Public Health Protocols, Contractor shall comply with the stricter requirement.
11. Terminal Cleaning and Sanitation
Our best-in-class protocols mirror the high standards set by our ships and are subject to constant evaluation
to ensure we're using the most effective cleaning chemicals and a comprehensive approach.We target
frequently touched surfaces and high-traffic areas with chemical cleaners that meet the stringent standards
of geographically-relevant regulatory agencies, including the Environmental Protection Agency.There will be
an agreed upon sanitization plan for each cruise terminal.The responsibility of executing the plan will be
determined between the cruise line and terminal operator.
12. Emergency Medical Services
Every Royal Caribbean Group ship offers limited professional medical services through licensed (international
or domestic) physicians and nurses.All Royal Caribbean Group ships have shipboard medical facilities that are
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built, staffed, stocked and equipped to meet or exceed guidelines established by the American College of
Emergency Physicians Cruise Ship & Maritime Medicine Section.
Depending on the size of the ship and number of passengers and Crew members,each RCL ship has one to
three doctors and three-to-five Nurses, available to passengers and Crew members 24 hours a day, seven
days a week.
Our medical facilities are stocked with a variety of equipment, including cardiac monitors, automated
external defibrillators,ventilators,x-ray machines and processors, laboratory equipment,a formulary of
acute care medications and a variety of minor surgical and orthopedic supplies. Our doctors also have access
to online informational sources and 24-hour support from shore side medical professionals for additional
assistance. Royal Caribbean Cruises Ltd. also requires all doctors and nurses to maintain Advanced Cardiac
Life Support(ACLS)training. In responding to medical emergencies, our goal is to first stabilize emergency
patients and,where indicated, evacuate the patient to an appropriately equipped and staffed shore side
medical facility as soon as practical.
While the ship is within the port limits, any required medical evacuation we will follow the evacuation
instructions provided by the Local Emergency Services.
While the ship is at sea, any required medical evacuation will follow the evacuation instructions provided by
the United States Coast Guard.
13. Shipboard COVID Case Management
Each one of our ships has a renovated concept medical facility. In brief, our medical areas are divided into
two different sections. One,the General Care Center is dedicated for the management of noninfectious
cases.The other, named the Controlled Care Center, is aimed to treat any individual that displays signs or
symptoms compatible with any infectious disease.These medical facilities are equipped with Intensive Care
Units, and all necessary equipment to handle medical emergencies, stabilize patients, and host them until
they can be safely debarked in accordance with their state of health. In this context,our ships are prepared
to handle CoVID-19 patients. In addition,our ships have isolation areas that are designed to host any
infectious patient.This means that the Medical Facilities, and the isolation rooms have negative pressure and
HEPA filters.Our ships also have PCR technology on board which is used to diagnosed CoVID-19 patients.We
also have a selection of rapid antigen testing on our ships which is mostly used for active surveillance.
We identify CoVID cases by means of two mechanisms:
1. Active Surveillance
This method is applied on all crew members. Each person is tested at least every 2 weeks unless the
employee has a history of CoVID-19 in the past 90 days and the individual is asymptomatic.This
exception is used because of the probability of false positive results among those who have
recovered from CoVID-19. As mentioned earlier,active surveillance is executed with rapid antigen
tests.A positive antigen test result is confirmed via PCR. If the PCR results are negative, and the
person is asymptomatic,the case is dismissed, and the person is advised to report to us if they
develop any symptoms. If the PCR results are positive,the case is treated as a true new positive case.
Contact tracing is executed, and close contacts are managed following the respective policy that
applies based on their CoVID-19 vaccination status.
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2. Symptom reporting
We promote and incentivize symptom reporting.Announcements are made to both, passengers and
crew,to inform them they ought to report any symptoms to the onboard medical team and place
this information in several forms of dissemination such as television,written media, and the Royal
App. Consultations for any flu like symptoms, covid like symptoms, or diarrhea are free of charge,
including any needed testing or treatment.Anyone considered to be a patient under investigation
for CoVID-19 (PUI) is tested using our PCR machine. If the person calls from their cabin or stateroom,
they are asked to remain there. Our medical team will go there to perform a preliminary assessment
of the situation and take the specimens for PCR testing. If positive,the onboard Physician will
determine which additional studies need to be performed on the patient in accordance with medical
history, comorbidities, and general condition of the patient.These additional tests may include renal,
hepatic, cardiac work up and chest X rays.
Once the case has been studied, the patient may be transferred to one of our isolation cabins, or remain in
one of the observation wards of the medical facility, and if the condition merits a higher level of care,the
patient may be admitted to one of our onboard Intensive Care Units.
Should the patient require a consultation with a specialist,there are options for Telemedicine consultations
depending on the availability of the provider and the satellite connectivity of the vessel.
In addition to isolating the patient,the vessel will conduct contact tracing in order to identify any close
contacts within the last 48 hours from symptom onset.The travelling party or cabin mates will be included
among the close contacts.
Once contact tracing efforts identify those individuals,they are taken to the medical facility for testing.Then,
the respective CDC protocol will be applied based on their vaccination status.
14. Mobilization
We will mitigate the impact of COVID-19 events without burdening local health care resources using a robust
and proactive surveillance program with multiple layers of actions to actively identify onboard cases (e.g.,
SARS-CoV-2 testing), robust containment of COVID-19 (e.g., rapid contact tracing and isolation/quarantine
rooms), relevant,timely communications to guests and crew, appropriate and necessary onboard medical
treatment (e.g., increased and dedicated medical staffing(Infectious Control Officer) and redesigned onboard
medical facility), and safe passage home or to a quarantine location on shore for all impacted guests and
crew using infection prevention and control-compliant private transportation.
Before a cruise begins,we'll have a plan in place to make sure no guests or crew will endure prolonged stays
on our ships because of a COVID-19 diagnosis, and we'll do so in a way that does not burden local resources
in the communities we visit. In the unlikely event guests or crew test positive for SARS-CoV-2,we will:
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• Assist guests with arranging convenient, comfortable passage home or, if travel may risk the
health of the guest or her/his family and community, accommodations for quarantine on
shore
• Arrange quarantine accommodations for crew on shore until they can safely rejoin the ship
• Deliver guests and crew who exhibit severe symptoms to the care of a shoreside medical
facility for treatment,and coordinate insurance case management with insurance
companies
• It is the intention to only mobilize guests or crew,who test positive for SARS-CoV-2 and any
close contacts, ashore in the vessel's homeport. Mobilization ashore in a port of call is
reserved only for those persons needing immediate emergency medical care via 9-1-1
emergency transport.
• Our resources in the homeport include transportation and housing assets that may be used
in the event of a ship to shore mobilization.
• Emergency medical care is expected in the capacity of what is typical for a 9-1-1 medical
emergency.
We will have support with local governments and regulators before we sail, and partner with a 3rd party
medical response organization to facilitate Infection Prevention Control in response to COVID-19 positive
cases. 'This 3rd party medical response organization's expertise in large-scale logistics will ensure the health
and safety of our guests, crew, and the residents of the communities to which our passengers will return or
temporarily reside in for treatment and recovery.
A. Command Center
The Command Center will be established, either in a physical location or remotely,to provide proper
management and necessary internal and external resources.The Command Center, dependent on the size
and implications of the incident,will expand and contract to use only those personnel necessary for each
unique event.
Initially, a smaller group of key leadership,the COVID Emergency Assessment Team,will evaluate the
situation prior to escalation. During these occurrences,the Command and Control function is to establish
quick liaison with and to initiate necessary action with relevant stakeholders.
COVID Emergency Assessment Team - Primary responders shore-side,varying by brand and region,
who are designated to receive advance information from various shipboard and shore-side contact
points. It is up to members of this team to review the information provided and decide whether to
escalate the situation to the Command Center or if it will be handled at the Brand level.This team is
comprised of, but not limited to,the following:
• Medical Operations Leadership
• Public Health Leadership
• Safety, Environment& Health Leadership
• Brand Leadership
• Corporate Communications Leadership
• Port Services Leadership
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B. COVID Risk Assessment
The COVID Emergency Assessment Team will be responsible for evaluating key risk indicators and working in
a collaborative manner to determine appropriate action.The three classification levels of a COVID related
incident are as follows (and are defined below):
• Level 1 (Low Risk)
• Level 2 (Moderate Risk)
• Level 3 (High Risk)
Each level provides a varying amount of risk.The following considerations will be made to understand the
exposure risk and ensure appropriate action is taken:
• Ship COVID-19 case history
• Adherence to onboard mitigation protocols
• Number of positive cases onboard
• Number of persons under investigation (PUls)/Close Contacts onboard
• Potential spread of impacted person(s)
• Isolation/Quarantine cabin availability
• Medical Team resources
• Level of criticality for those infected person(s)
Once the Team has met and evaluated the details, a decision will be made to identify the appropriate risk
level and mitigating actions.The Team will decide upon necessary steps to help mitigate risk, examples
below:
• Outbreak Prevention Plan Measures
• Debark(s) of impacted persons
• Voyage modification
• 3rd party involvement
• Decontamination measures
• Communication
• Operational adjustments
• Cruise cancellation (If necessary)
Given the complexity of each event, and the likely need to constantly shift and adapt to emerging
information,the risk assessment and corresponding COVID levels must be flexible.This includes the ability to
quickly move from varying COVID levels and risk based on information received in real-time.
C. COVID Emergency Assessment Process
1. Suspected Case(s) Onboard
• Sr. Doctor will alert the COVID Management Office/Medical Shoreside by phone or email for
any suspected cases of COVID-19 onboard.Team will be placed on standby.
• Onboard testing conducted for PUI.
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• Contact tracing initiated, identified immediate close contacts quarantined/isolated.
• Appropriate authorities notified and external reporting conducted/ongoing.
2. Positive Case(s)Onboard
• COVID Emergency Assessment Team will convene to assess the risk and determine
appropriate action.
• At this time, contact tracing and detection data will be updated and provided to the COVID
Emergency Assessment Team for review.
• Preliminary onboard mitigation will commence(OPP, isolation/quarantine, operational
adjustments).
• Communication with external stakeholders initiated.
• Guest/Crew communication initiated (if necessary).
3. Risk Assessment
• Detection and onboard contact tracing data consolidated.
• COVID Emergency Assessment Team reviews facts and determines appropriate COVID level
to enact.
• Once a COVID level has been identified, Incident Management will initiate sitrep with the
appropriate brand/regional Incident Command Team.
4. COVID Risk Level 1-3
• Incident Command Team will work together and provide a central management structure
for all decisions related to the event.
• Level appropriate onboard mitigation protocols activated.
• 3rd party activated by Situation Management.
• Debark coordination continues until all impacted person(s) are safely off the vessel.
• Necessary decontamination measures taken and ship returns to service.
D. Community Transmission Risk Assessment
When a case is detected onboard,the COVID Emergency Assessment Team will be responsible for evaluating
key risk indicators and working in a collaborative manner to determine appropriate action.The three
classification levels of a COVID related incident are:
• Level 1 (Low Risk)
• Level 2 (Moderate Risk)
• Level 3 (High Risk)
Risk assessment of the event should be conducted for the duration of the voyage to determine the risk of
community transmission, adequate mobilization response and the onboard operating COVID Level. Risk
assessment shall be performed using the Mobilization Response Matrix and the COVID Risk Assessment
Checklist for classification.
COVID Level 1 (Low Risk)
• No community transmission
• Low number of cases based on ship's population
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• High degree of confidence in contact tracing and isolation and quarantine of suspects
• Cases are well within medical and isolation capabilities
COVID Level 2 (Moderate Risk)
• Limited community transmission
• Increasing number of cases
• Potential gaps in contact tracing have been identified
•There is a risk of exceeding onboard resource availability
COVID Level 3 (High Risk)
• Extensive community transmission is suspected
• Event exceeds capacity of onboard contact tracing and testing
• Event exceeds onboard resource capabilities
Given the complexity of each event, and the likely need to constantly shift and adapt to emerging
information,the risk assessment and corresponding COVID levels must be flexible.This includes the ability to
quickly move from varying COVID levels and risk based on information received in real-time.
E. Communication& Reporting
During an incident, it is critical to notify personnel to respond in a timely manner. Because of this, real-time
communication is an essential part of the Company's Incident Management Plan.
COVID Emergency Assessment Team Distribution List: Each brand has an assigned e-mail
distribution list to ensure that the COVID Emergency Assessment Team for that vessel will have the ability to
review critical information that is being shared within the first few moments of a developing incident.
Reporting: If a suspected or confirmed case of COVID-19 is identified onboard,the competent health
authority of the next port of call must be informed and always comply with any related requirements of
those relevant health authorities.
In accordance with the International Health Regulations (IHR),the officer in charge or the ship must
immediately inform the competent authority at the next port of call about any suspect or confirmed case of
COVID-19. For ships on international voyages,the Maritime Declaration of Health (MDH) must be completed
and sent to the competent authority in accordance with local requirements.Ships sailing in the US will report
to CDC Quarantine Station and follow their guidance and/or instructions.
F. Luggage Handling
Luggage will be handled in a manner that decreases the chance of transmission as advised by infection
control experts, consistent with onboard sanitization protocols.This includes collection &transportation
while onboard the vessel. OPP Plus procedures shall be followed for luggage handling of any
isolated &quarantined persons.
G. Disembarkation Protocols
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i. Priority of Debarkation: If Debark is occurring in a turnaround port, it is recommended that PUls
&any confirmed cases are disembarked after all healthy debarking guests/crew have been
confirmed off the ship.This decision will likely be influenced by the local authorities. Persons in
Quarantine shall be disembarked first (PUls,Asymptomatic, Close Contacts)followed by Isolated
Individuals (Confirmed Cases/Symptomatic). During an IPC Debark Process,all other healthy
individuals, not identified through contract tracing,will follow normal disembarkation protocols
and will be able to use commercial transportation.
ii. Routes for Disembarkation (Red Zone Debark Routes): Part of the preplanning stage will require
vessels to determine a red zone debark route. This route shall start at the Isolation/Quarantine
zone of the effected individual(s),to a Processing Checkpoint (if required) &finish at the
designated exit point of the vessel.
iii. Determining a Debark Route:
The following considerations shall be made when determining a "Red Zone Debark Route"
• The shortest route from Isolation/Quarantine location to Processing Checkpoint &
Exit.
• Avoiding accommodation & high traffic areas
• Adjoining routes from different isolation/quarantine zones is the recommendation
in order to minimize the size of the red zone.
iv. Determining a Debark Processing Checkpoint:
For larger groups of disembarking persons, a processing checkpoint may be required in order
to process individuals from different isolation/quarantine zones onboard and complete essential
tasks prior to disembarkation (i.e., completion of documentation, handover of Sea Pass cards and
keys, and providing the group with guidance on the debark process).
The following considerations shall be made when determining a processing checkpoint:
• Close Proximity to the designated exit point of the vessel
• Checkpoint is within the route from isolation zones to exit point.
• Enough Space to allow for social distancing
• Enough supporting crew to support checkpoint
• Enough supporting equipment to support processing operation (i.e., pens,water,additional PPE)
V. IPC Debark Processes:
The following procedure is intended for IPC debarkations.
Prior to conducting an IPC debark the below tasks must be completed by the onboard team:
• 3rd Party Medical Services activated, briefed & provided with all required documentation
• Local Authorities briefed in cooperation with 3rd party medical services and provided all required
documentation
• IPC Debark Briefing has been held with all required onboard personnel.
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• Debark Route & Exit point determined.
• All supporting crew required for the debark process assigned and briefed.
Once the above steps have been completed the debark process can commence. Below is a step by step guide
on how an IPC debark process can be carried out onboard.
IPC Debark Guidance
1. Confirmation from Sr Doctor/ICO that debark route is ready for disembarkation: The route shall
be checked from the start of the isolation zone, i.e., individual(s) stateroom to the designated exit point
of the vessel.
2. Supplying of PPE for debarking individuals:The ICO/SR Doctor shall proceed to the isolation zone
of the individuals being debarked and provide appropriate PPE prior to commencing the debark.
3. Briefing for Debarking Individual(s): Once the PPE has been donned by the debarking guests/crew
the Sr Doctor/ICO will provide instructions on what will take place during the debark process,
including post gangway once disembarked from the vessel. PPE should be checked by a medical
professional to ensure correct donning.
4. Signed off by Medical Team (Final Health Assessment): Prior to starting the debark process the
debarking persons shall be cleared &signed off by the shipboard doctor.This shall be recorded in a
means which is easily accessible upon request by any authorities.
5. Transportation of Luggage: Luggage shall be collected at this stage and transported to a designated
location close to the exit point of the vessel. Once arrived at the designated exit point the luggage shall
be sanitized onboard prior to being offloaded.
6. Communication to Exit Point: When ready to start transporting the patients to the exit point,
the ICO/Doctor shall communicate over the UHF to the gangway that Red Debark is commencing.The
Gangway team shall notify the 3r1 party representative at the gangway.
7. Transportation from Isolation to Exit Point:The ICO/Doctor shall lead the escort of throughout the
debark route.The following must be maintained throughout transportation.
• Social Distancing between all involved in the debark process
• No more than 3 persons in an elevator at any given time
• Debarking Guests/Crew shall not be left unattended
• Persons involved in the debark process shall not leave the red zone debark route
• PPE must always be worn
8. Disembarking Process: Once arriving at the designated exit point of the vessel, an assigned security
guard will receive any handover items from the disembarking individual(s)—i.e., SeaPass cards, keys,
documentation.This shall be stored in a closed container and only handled by the designated security
staff until decontaminated. Luggage shall be transported down the gangway in accordance with 3rd party
IPC Debark Protocols.
9. Handover to 3rd Party Medical Services: Once all disembarking persons are at the exit point of the
vessel,the ICO/Doctor shall brief the 3rd Party representative at the gangway and the post gangway IPC
Debark will commence.
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10. Communication of Completion: Once all COVID debarks have left the vessel,the gangway shall
communicate to the Staff Captain, Hotel Director that the Red Debark has been completed.
11. Sanitize Debark Route: Following the debark,the red zone debark route must be sanitized and
reopened for normal operation.The route should be electro-statically sprayed immediately after the
debark.
12. Stand Down Red Zone Debark Route: Hotel Director shall inform all relevant parties that the
debark route is sanitized and can be reopened for normal operations.
Full Scale Debark Procedure
The following procedure is intended for large scale IPC debarks, i.e.,the "worst case' scenario for one of
RCL's vessels. During a large scale event,the vessel is in lockdown and all persons onboard that are not fully
vaccinated are quarantined within their staterooms/cabins. Large scale disembarkations during ship
lockdown may require the support of 3rd party medical services.All unvaccinated guests/crew will be
instructed to remain in their staterooms pending medical assessment from the 3rd party medical services. 3rd
party medical services will conduct medical assessments for all persons onboard except for those that are
both fully vaccinated and non-symptomatic individuals,to determine level of care required and destination
(i.e., hospital, hotel, home). Prior to conducting a large-scale IPC debark the below tasks must be completed
by the onboard team:
• Shoreside Medical services activated, briefed & provided with all required documentation
• Local authorities briefed and provided all required documentation
• IPC debark briefing has been held with all required onboard personnel
• Debark route(s), processing checkpoint(s) &exit point(s) determined
• All supporting crew required for the debark process assigned and briefed
• Night before disembarkation instructions are to be delivered to all staterooms providing guidance
and instructions on what will occur during the debarkation
For larger groups being debarked the following considerations&actions should be taken:
➢ Processing Checkpoint is used to process disembarking persons&conduct sign off administrative tasks
➢ Stairways should be prioritized over elevators to ensure a timely debark
➢ Processing time should be no more than 15 minutes
➢ All Guests are Crew are instructed to stay inside their staterooms pending a medical assessment
➢ All Disembarking persons shall be provided with instructions and guidance on what will occur during
the debarkation.This shall include their options for self-quarantine upon leaving the vessel.
➢ All Debarkation Routes sanitized and cleared as per OPP Max guidance prior to starting debarkation.
➢ Voyage Plan assessed by the master to determine if downline port of call is applicable to embark V
party medical services to start medical assessments while returning to homeport.
Large Scale Debark Process:
1. Determination of Quarantine Destinations: As soon as it becomes necessary for a full ship
quarantine and full-scale red debark,the shipboard crew will need to provide all persons with
instructional guidance and their available options following debarkation.The shipboard team will
need to determine the post gangway destination for all persons being disembarked.
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2. Create Medical Assessment Plan: Once all disembarking persons have determined their destination
(i.e., hotel,airport, etc.)the medical assessment plan will need to be created by the ICO.This
Assessment plan shall group staterooms onboard into testing&disembarking groups to allow for
structured testing and disembarking.
3. Exchange of Information with 3rd Party Medical Services: Once complete the medical assessment
plan shall be shared with the 3r1 party medical services in order to arrange appropriate
transportation, accommodation and supporting services.
4. Clearance and Arrangements for 3rd Party Medical Services: Arrangements for 3rd Party services
coming onboard the vessel shall be coordinated by the Guest Administration officer under the
supervision of the Hotel Director.The 3rd party medical services shall be cleared for boarding prior to
the vessel arriving alongside.
5. Preparation of Medical Assessment Groups: Medical assessment groups shall be organized and
briefed prior to boarding of the 3rd party medical services. Each Assessment group will be led by an
RCL crew member and be provided with the appropriate equipment and PPE to support the
assessments.The composition of an assessment team and their expectations are detailed in the
annex section of this document.At this stage each assessment group shall be assigned testing
groups.
6. Boarding of 3rd Party Medical Services: Once Alongside 3rd Party comes onboard to begin health
assessments of all disembarking individuals. Escorts shall be on standby at the boarding area ready
to guide the medical teams around the vessel.
7. Begin Medical Assessments: Using the 3rd party medical services and the ships medical team.
Assessments of each individual stateroom shall be conducted as per the medical assessment plan
provided. PPE for disembarkation shall be provided to all persons at this stage.All assessments shall
be conducted at the entrance to the stateroom/cabin.
8. Medical Assessment Processing: Once a testing group has been assessed,the swabs shall be
processed as soon as possible.The assessment team shall submit the swabs for processing and
return to the vessel in order to be assigned another testing group.This process shall continue until
the assessment plan is complete.
9. Categorization of Debarking Persons: The Shipboard ICO shall frequently follow up with the 3rd party
medical services for test results.The conclusion of every medical assessment will group debarking
persons into one of 2 debark categories.
Green Assessment:Cleared for Debark/Low Risk.This group includes all guest that have been
cleared by the medical assessment.The green group also includes all guest that are both fully
vaccinated and non-symptomatic, including those that have come in close contact with a positive
case or PUls
Red Assessment:Symptomatic,Close Contact, Positive
remain in stateroom and await further instructions
10. Reporting of Test Results& Debark Groups:As soon as test results are received,the ICO & Hotel
Director can begin assigning debarkation groups. Green assessments can be assigned a debark group
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based on their final destination. Red assessments shall not be assigned a debark group until all test
results are received and green assessments are assigned a debark group.
11. Communication of Debark Groups: Once a testing group has been complete and assigned a debark
group, all persons in the debarkation group must be informed and processed for debark.A debark
processing team shall be assigned to inform persons of their debark group.This process shall be
done via phone calls to the persons stateroom. If unable to contact the individual a person shall be
dispatched to inform the guest/crew.This person shall follow all IPC procedures for entering a red
zone and is not to enter the stateroom/cabin. Once a person has been notified of their debarkation
group,they shall leave their luggage outside their stateroom and proceed to the Checkpoint for
processing.
12. Luggage Collection: Luggage handlers should now proceed to collect luggage for the debarking
group. Luggage is to be collected and sanitized with an electrostatic sprayer at a designated green
zone onboard.
13. Green Debark Processing: Debarking Persons with Green Categorization are gradually processed at
the checkpoint. Upon arriving at the checkpoint guests will be briefed and provided with processing
instructions. i.e., any administrative tasks required, closing of Sea Pass accounts &transportation
arrangements based on destination. Processing time shall take no more than 15 minutes.
14. Debarkation of Green Debarks: Once processed,groups are to be escorted to the designated exit
point on the vessel.At the exit point of the vessel the 3rd party medical services will escort the guests
through the terminal, luggage collection and they will be able to use commercial transportation.
15. Green Debark Completed: Once all Green Debarkations have been confirmed as off the vessel,the
ICO shall communicate over the UHF that the green debark is complete and preparations for a red
debark can commence.
16. Preparations for Red Debark:The checkpoint shall now heighten arrangements to begin processing
the red debarks.Additional PPE &sanitation procedures will now be in effect for the checkpoint.Any
areas of the vessel not required for transiting to the checkpoint shall be cordoned off to present any
unnecessary traffic flow from red categorized debarking persons.
17. Collection of Red Debark Luggage: At this point designated luggage handlers shall be dispatched to
collect all red debarking luggage. Luggage is to be collected and sanitized with an electrostatic
sprayer at a designated green zone onboard.This luggage is to be wrapped in plastic and placed on a
separate trolley and marked as Infected bags.
18. Begin Red Debark Processing: Once the ICO has confirmed the vessel is ready to start disembarking
Red Categorized debarks.A debark processing team shall be assigned to inform persons of their
debark group.This process shall be done via phone calls to the persons stateroom. If unable to
contact the individual the ICO shall be dispatched to inform the guest/crew.
19. Processing of Red Debarks: Debarking Persons with Red Categorization are gradually processed at
the checkpoint. Upon arriving guests will be briefed and provided with processing instructions, i.e.,
any administrative tasks required, closing of SeaPass accounts, and transportation arrangements
based on destination. Processing time shall take no more than 15 minutes.
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20. Debarkation of Red Debarks: Once processed at the checkpoint groups are to be escorted to the
designated exit point on the vessel.At the exit point of the vessel the 3r1 party medical services will
escort the guests through the terminal, luggage collection &to the pre-arranged transportation.
21. Completion of Debark&Vessel Sanitation: Once all disembarkations are confirmed off the vessel
the ICO will confirm to the shipboard leadership and debarking support teams can be stood down.
OPP Max&full vessel sanitation will commence following a full ship quarantine disembarkation.
EXHIBIT 3
EXHIBIT 3 —VACCINATION STRATEGY
All CSL protocols set forth in this Exhibit 3 may be modified for conformity with prevailing
public health guidance, with prior notice to the Port.
Notwithstanding the language herein, and prevailing over any contrary term,the
procedures herein shall not be construed in contravention with applicable law
Exhibit 3
CRUISE SHIP OPERATOR VACCINATION STRATEGIES
I. Plan and Timeline or Vaccination of Cruise Ship Crew Prior to Resuming Passenger
Operations.
a. Plan and Timeline for Vaccination of Cruise Ship Crew Prior to Resuming
Passenger Operations
CSL intends to operate simulated voyages, or restricted passenger operations subject
to the United States Centers for Disease Controls' ("CDC") Framework for
Conditional Sailing Order ("CSO") as well as other cruises homeporting outside the
USA with fully vaccinated cruise ship crew members (the "CSO Voyages")
b. Use of FDA-authorized vaccines and vaccine products receiving emergency
use listing from the World Health Organization (WHO).
i. To the extent CSL cruise ship clinicians vaccinate crew members for
COVID-19 onboard CSL vessels, they shall do so using only FDA-
authorized vaccines, or vaccine products receiving emergency use listing
from the WHO. For the avoidance of doubt, CSL may operate CSO
Voyages with cruise ship crew members fully vaccinated for COVID-19
with vaccine products authorized by any national health authority.
II. Incorporation by Cruise CSL of Vaccination Strategies to Protect Passengers and
Crew from COVID-19.
a. General Vaccination Strategy.CSL shall require (1) cruise ship crew, (2)
embarking passengers 12 years of age or older and (3) embarking contractors to
be fully vaccinated prior to participating in CSO Voyages. Cruise ship crew
members objecting to receiving COVID-19 vaccinations on medical, religious or
disability grounds shall not be scheduled to work on CSO Voyages. All CSL port
protocols and mobilization plans shall incorporate CDC's Interim Public Health
Recommendations for Fully Vaccinated People. For passengers younger than 12
years of age, CSL will encourage vaccinations and reserves the right to lower the
required vaccination age for embarking passengers below the current 12 year old
threshold.
b. Unvaccinated Emergency Personnel. In the event any of the Parties determines
that a vessel(s) operating a CSO Voyage requires emergency maintenance or
assistance, and the person(s) qualified to provide such emergency maintenance or
assistance have not been vaccinated for COVID-19 (the "Unvaccinated
Emergency Personnel"), CSL may embark Unvaccinated Emergency Personnel.
When embarking Unvaccinated Emergency Personnel, CSL shall consider the
exigent circumstances of the emergency against the ability of Unvaccinated
Emergency Personnel to be tested for SARS-CoV-2 in accordance with any CDC
technical instructions in effect at the time CSL requires embarkation of such
Emergency Personnel.
c. Eligibility Criteria, Exemptions, No Conflict with Other Laws. No part of this
section shall be construed to:
i. require any crew member, guest or contractor currently ineligible for
vaccination under local, state or federal guidelines (e.g., recently
recovered from COVID-19, vaccine contraindication, etc.)to be
vaccinated;
ii. conflict with Title VII of the Civil Rights Act of 1964, the Americans
with Disabilities Act, or other applicable state or local laws that allow
for exemptions to vaccination(s);
iii. violate, or otherwise conflict with (a) Fla. Exec. Order No. 21-81 (April
2, 2021), titled"Prohibiting COVID-19 Vaccine Passports" or(b) Fla.
Stat. §381.00316.
III. Processes for Vaccination of Crew Currently Onboard and Newly Embarking
Crew.
i. Vaccination of Crew Shoreside,In Crew Member's Home Country
a. CSL is engaged in reasonable best efforts to explore vaccination
opportunities for crew ship crew in the various countries where crew
members currently reside. To that end, CSL has entered into at least
one agreement for the facilitation of cruise ship crew vaccination
outside the United States, thereby ensuring that some crew members
will be partially or fully vaccinated in their home country prior to
flying to the United States to joining a ship for a CSO Voyage.
To the extent CSL's medical team(s) or shoreside contractor(s)
vaccinate cruise ship crew outside the United States prior to joining a
CSO Voyage, CSL shall require the reporting of any vaccine adverse
events to the appropriate national health authority's reporting
mechanisms for vaccine adverse events.
ii. Vaccination of Crew Shoreside in the United States, Prior to
Embarkation
a. CSL has entered into at least one agreement with a retail pharmacy
provider for the shoreside immunization of cruise ship crew scheduled
to join vessels participating in CSO Voyages. However immunizations
under this agreement are not slated to begin until the latter part of May
2021.
iii. Vaccination of Crew Shipboard
a. CSL is creating a vaccination plan and timeline to vaccinate cruise
ship crew member. These vaccinations will take place at a port or
onboard CSL vessels. To the extent additional vaccinations are
administered onboard by CSL's cruise ship clinicians, they shall be
required to report any vaccine adverse events to VAERS for FDA-
authorized vaccines, or to the appropriate reporting mechanisms for
vaccines authorized for use by other countries.
b. While CSL intends to operate CSO Voyage with fully vaccinated
cruise ship crew members, there will be at any given time onboard the
vessel a small percentage of crew that recently joined the ship and are
in the process of getting their full vaccination. The initial full
complement of crew will be fully vaccinated before resuming
operations. All future sign on crew that was not able to obtain
vaccinations at their home country prior to travel to the vessel once the
ship is in operations will complete their full vaccination within a very
short period after their sign on date to their assigned vessel based on
the vaccination cycle of the type of approved vaccine in use,
IV. Education of Port Personnel and Travelers about the Importance of Getting the
COVID-19 Vaccine.
CSL's public-facing website(s)relating to CSO Voyages shall (a) include vaccination
information (i.e., links to vaccine information published by the relevant health
authorities, such as the FDA), and(b)remind all persons of CSL's vaccination policies
for crew, guest and contractors embarking CSO Voyages. No part of this section shall be
construed to violate, or otherwise conflict with Fla. Exec. Order No. 21-81 (April 2,
2021), titled"Prohibiting COVID-19 Vaccine Passports."
CSL shall communicate with all third-party contractors (port agents, suppliers, etc.)
engaged in services relating to CSO Voyages, the importance of being vaccinated for
COVID-19.
Consistent with §II(b),supra, CSL may further communicate the conditions under which
it may embark Unvaccinated Emergency Personnel, in the event any of the Parties
determines that one or more vessel(s) operating under the CDC CSO requires emergency
maintenance or assistance.