HomeMy WebLinkAboutRES2023-046 GovHR City Manager Hire - FAILED Sponsored by: Bower
Postponed: April 24, 2023
Postponed: June 12, 2023
FAILED: July 10,2023
CITY OF SEWARD,ALASKA
RESOLUTION 2023-046
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SEWARD,
ALASKA, AUTHORIZING THE CITY MANAGER TO ENTER INTO A
RECRUITMENT SERVICES CONTRACT WITH GOVHR, AND
APPROPRIATING FUNDS
WHEREAS,on March 28, 2023, City Manager Janette Bower gave notice to resign from
the city effective May 10,2023, and:
WHEREAS, the city has continuously contracted with GovHR for personnel related
services, and:
WHEREAS,GovHR has provided a proposal for City Manager recruitment and selection,
and:
WHEREAS, the proposed amount of$24,500 will cover recruitment fees, recruitment
expenses and advertising, and:
WHEREAS, an additional $5,500 will be set aside to cover the candidate travel and
consultant travel expenses should in-person services be required.
NOW,THEREFORE,BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
SEWARD,ALASKA that:
Section 1. The City Manager is authorized to enter a recruitment services contract with
GovHR for the recruitment of a new City Manager.
Section 2. Funding in the amount of $30,000 is appropriated from the General Fund
Reserves account number 01000-0000-3400 to the City Manager contracted services account
number 01000-1120-7009.
Section 3.This resolution shall take effect immediately upon adoption.
PASSED AND APPROVED by the City Council of the City of Seward, Alaska this 10th
day of July, 2023.
CITY OF SEWARD,ALASKA
RESOLUTION 2023-046
THE CITY OF SEWARD, ALASKA
FAILED
Sue McClure, Mayor
AYES: None
NOES: Finch, Osenga, Demoss, Calhoon, McClure
ABSENT: Barnwell, Wells
ABSTAIN: None
ATTEST:
Kris Peck
City Clerk
(City Seal)
City Council Agenda Statement
a
Meeting Date: April 24, 2023 t!
To: City Council
Through: Janette Bower, City Manager
From: Tammy Nickell, Human Resource Manager
Subject: Resolution 2023-046: Authorizing the City Manager to Enter Into a
Recruitment Services Contract with GovHR, and Appropriating Funds
Background and justification:
On March City Manager Janette Bower gave notice to resign from the City of Seward effective May
10, 2023.
The city has previously contracted with GovHR for personnel related services to include recruitment
and pay plan related issues. GovHR has provided a proposal for City Manager recruitment,
advertising, and selection. The proposed amount of$24,500 covers recruitment fees, recruitment
expenses and advertising. An additional amount of $5,500 is requested to over the final
candidate(s) travel for in-person interviewing. This addition also covers travel expenses for the
GovHR consultant should in-person services be required for the final candidate(s) interviews.
Comprehensive and Strategic Plan Consistency Information
This legislation is consistent with (citation listed):
Comprehensive Plan: 3.7.1.3 Improve quality of City Governmental Services
Strategic Plan:
Other:
Certification of Funds
Total amount of funds listed in this legislation: $ 30,000
This legislation (✓):
Creates revenue in the amount of: $
x Creates expenditure in amount of: $ 30,000
Creates a savings in the amount of: $
Has no fiscal impact
Funds are (✓):
Budgeted Line item(s):
x Not budgeted 01000-1120-7009
Not applicable
Fund Balance Information
Affected Fund (✓):
x General SMIC Electric Wastewater
Boat Harbor Parking F1 Wat F1 Healthcare
Motor Pool Other
15
Note: amounts are unaudited
Fund Balance/Net position — restricted $ 2,597,995
Fund Balance/Net position — unrestricted/unassigned $ 6,485,764
Available Unrestricted Cash Balance: $ 9,229,784
Finance Director Signature:
Attorney Review
RxYes Attorney Signature:
Not applicable Comments:
Administration Recommendation
x Approve Res.
Other:
16
City of Seward, Alaska
Request for Proposal
City Manager Recruitment & Selection
April 11, 2023
GovHR USA
GOvTEMPS USA
630 Dundee Road
Suite 225
Northbrook, IL 60062
Primary Contact Person:
Laurie Pederson
Director of Administrative Services
847-380-3198
LPederson@GovHRusa.com
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GovHR USA
GovTEMPS USA
Table of Contents
FirmProfile....................................................................................................................................................3
OurLeadership..........................................................................................................................................3
WhyChoose GovHR?................................................................................................................................4
OurTeam ......................................................................................................................................................5
Project Approach and Methodology.............................................................................................................6
Phase I: Position Assessment, Position Announcement & Brochure........................................................6
Phase II:Advertising, Candidate Recruitment & Outreach.......................................................................6
Phase III: Candidate Evaluation &Screening............................................................................................7
Phase IV: Presentation of Recommended Candidates.............................................................................7
Phase V: Interviewing Process & Background Screening..........................................................................7
Phase VI:Appointment of Candidate........................................................................................................8
ProjectTimeline............................................................................................................................................9
Commitment to Diversity, Equity& Inclusion in Recruitments....................................................................9
Recruiting During the Great Resignation....................................................................................................10
Full Scope Recruitment—Price Proposal....................................................................................................11
The GovHR Guarantee—Full Scope Recruitment.......................................................................................12
ContractSignature Page .............................................................................................................................13
OptionalServices ........................................................................................................................................14
Attachments
Consultant Biography
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GovHR USA
GovTEMPS USA
Firm Profile
GovHR is a public management consulting firm serving local government clients and other public-sector
entities across the country. The firm was originally formed as Voorhees Associates in 2009 and changed
its name to GovHR USA in 2013. Our headquarters are in Northbrook, Illinois. We are a certified Female
Business Enterprise in the State of Illinois and work exclusively in the public and non-profit sectors.GovHR
offers customized executive recruitment services, management studies and consulting projects for local
government and organizations who work with local government.
GovHR has 21 full-time and 8 permanent part-time
employees including 6 full-time recruiters and 26
additional project consultants. Our employees and
project consultants are located across the country,giving
us a national presence. Additionally, GovTempsUSA,
GovHR's subsidiary,provides interim staffing solutions to
keep operations moving during the recruitment process.
Our consultants are experienced executive recruiters
who have conducted over 1,000 recruitments, working
with cities,counties,special districts, and other governmental entities of all sizes throughout the country.
In addition,we have held leadership positions within local government,giving us an understanding of the
complexities and challenges facing today's public sector leaders.
Our Leadership
Heidi Voorhees loellen Cademartori
President Chief Executive Officer
847-380-3240 847-380-3238
HVoorhees@GovHRusa.com JCademartori@GovHRusa.com
Ms. Voorhees has conducted more than 400 Ms. Cademartori is a seasoned manager, with expertise
recruitments in her management consulting career, in public sector human resources management.She has
with many of her clients being repeat clients, attesting held positions from Human Resources Director and
to the high quality of work performed for them. In Administrative Services Director to Assistant Town
addition to her 17 years of executive recruitment and Manager and Assistant County Manager. Ms.
management consulting experience, Ms. Voorhees has Cademartori has worked informs of government
19 years of local government leadership and ranging from Open Town Meeting to Council-Manager
management service, including ten years as Village and has supervised all municipal and county
Manager for the Village of Wilmette, Illinois. departments ranging from Public Safety and Public
Works to Mental Health and Social Services.
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Why Choose GovHR?
Unparalleled Expertise and Level of Service:We are a leader in the field of local government recruitment
and selection with experience in 44 states, in communities ranging in population from 1,000 to 3,000,000.
Since our establishment in 2009, more than 40% of our clients are repeat clients showing a high level of
satisfaction with our work. We encourage you to call any of our previous clients. Surveys of our clients
show that 94% rate their overall experience with our firm as Outstanding and indicate that they plan to
use our services or highly recommend us in the future.
Delivering the Best: We conduct comprehensive due diligence on candidates. Our state-of-the-art
process, includes extensive use of social media for candidate outreach and video interviews with potential
finalist candidates, ensure a successful recruitment for your organization. Our high quality, thorough
Recruitment Brochure reflects the knowledge we will have about your community and your organization
and will provide important information to potential candidates. Additionally, before we recommend a
candidate to you, we will have interviewed them via video, conducted reference calls, and news media
and social media searches. Our knowledge of local government ensures that we can ask probing questions
that will verify their expertise.
A Partner from Start to Finish:We are your partners in this important process.You are welcome to review
all the resumes we receive, and we will share our honest assessment of the candidates. Our goal is your
complete satisfaction. We can strategize with you on a variety of approaches for meeting your recruiting
needs, including evaluation of internal candidates, identification of non-traditional candidates who meet
your recruitment requirements, succession planning and mentoring options. We are committed to
working with you until you find the candidate that is the best fit for your position.
Services for Any Budget and Any Search: We strive to meet the specific needs of our clients. We offer
several options for recruitment services to meet your needs and your budget. Our services range from
Full Executive Recruitments to Virtual Recruitments and even simply Professional Outreach for those who
want to reach a broader network. In the following proposal, we have provided the scope we believe that
best fits your needs. However,you may find all our services here on our website.
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GovHR USA
1 GovTEMPS USA
Our Team
GovHR employs a team of professionals with backgrounds in local government and the not-for-profit
sector. With your staff needs in mind and due to the significance of this recruitment, we have assigned
our highly knowledgeable and experienced Vice President Mary Jacobs. She will act as your project
manager and primary point of contact for this project. She will be responsible for your recruitment and
selection process. Her full biography can be found as part of the Appendix.
Proiect Manager& Main Point of Contact
Mary Jacobs
Vice President
847-380-3240
MJacobs@GovHRusa.com
Proposal Inquiries
AL
Laurie Pederson
Client Services &Administrative Director
847-380-3198
LPederson@GoyHRUsa.Cofn
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GovHR USA
r GOvTEMPS USA
Project Approach and Methodology
A typical recruitment and selection process takes approximately 175 hours to conduct. At least 50 hours
of this time is administrative, including advertisement placement, reference interviews,and due diligence
on candidates. We believe our experience and ability to professionally administer your recruitment will
provide you with a diverse pool of highly qualified candidates for your position search. GovHR clients are
informed of the progress of their recruitment throughout the entire process. We are always available by
mobile phone or email should you have a question or need information about the recruitment.
Phase I: Position Assessment, Position Announcement & Brochure
GovHR treats each executive recruitment as a transparent partnership with our client. We believe in
engaging with stakeholders early in each recruitment process to fully understand the challenges and
opportunities inherent in the position. Understanding the organizational culture is critical to a successful
recruitment. We gain this insight and information through meetings (one on one and small groups),
surveys and a review of relevant information. This information is reflected in a polished marketing piece
that showcases the organization and the area it serves.
Information Gathering:
One-on-one or group interviews with stakeholders identified by the client.
GovHR can establish a dedicated email address for feedback from stakeholders orthe community.
Community forums (In-person or via video)can be used to gather input and feedback.
Surveys can be used for department personnel and/or the community to gather feedback.
y Conversations/interviews with department heads.
A combination of the above items can be used to fully understand community and organizational needs
and expectations for the position (this proposal includes 12 hours of meetings—additional meetings can
be added for a fee of $150/hour plus actual expenses if incurred. Dedicated email address and one
organizational survey are included. Community Survey can be conducted for$2,500. Community Forums
can be conducted as an optional service.
Development of a Position Announcement to be placed on websites and social media.
Development of a thorough Recruitment Brochure for client review and approval.
Agreement on a detailed Recruitment Timetable—a typical recruitment takes between 90 to 120 days
from the time you sign the contract to appointment of the finalist candidate.
Phase II: Advertising, Candidate Recruitment & Outreach
We make extensive use of social media as well as traditional outreach methods to ensure a diverse and
highly qualified pool of candidates. In addition,ourwebsite is well known in the local government industry
—we typically have 14,000+visits monthly to our website and career center.Additionally,our weekly jobs
listings are sent to over 7,000 subscribers.
Phase II will include the following:
GovHR consultants will personally identify and contact potential candidates.
Develop a database of potential candidates from across the country unique to the position and to
the Client,focusing on:
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GOVTEMPS USA
o Leadership and management skills
o Size of organization
o Experience in addressing challenges and opportunities also outlined in Phase I
o The database will range from several hundred to thousands of names and an email blast will
be sent to each potential candidate.
Placement of the Position Announcement in appropriate professional online publications:
o Public sector publications&websites (approximately 20 online sources)
o Social media: Linkedln (over 20,000 connections), Facebook, Instagram and Twitter
o GovHR will provide you with a list of advertising options for approval
Phase III: Candidate Evaluation & Screening
Phase III will include the following steps:
.- Review and evaluation of candidates' credentials considering the criteria outlined in the
Recruitment Brochure
Candidates will be narrowed down to those candidates that meet the qualification criteria
Candidate evaluation process:
o Completion of a questionnaire explaining prior work experience
o Live Video Interview (45 minutes to 1 hour) conducted by consultant with each finalist
candidate
o References provided by the candidate are contacted
o Internet/Social Media search conducted on each finalist candidate
All resumes will be acknowledged and inquiries from candidates will be personally handled by GovHR,
ensuring that the Client's process is professional and well regarded by all who participate.
Phase IV: Presentation of Recommended Candidates
Phase IV will include the following steps:
GovHR will prepare a Recruitment Report presenting the credentials of those candidates most
qualified for the position.
GovHR will provide an electronic recruitment portfolio which contains the candidates' materials
along with a "mini" resume for each candidate so that each candidate's
credentials are presented in a uniform way.
Client will receive a log of all applicants and may review resumes if requested.
Report will arrive in advance of the Recruitment Report Presentation.
GovHR will spend approximately 2 hours with the Client reviewing the recruitment report and providing
additional information on the candidates.
Phase V: Interviewing Process & Background Screening
Phase V will include the following steps:
GovHR will:
Develop the first and second round interview questions for your review and comment
Coordinate candidate travel and accommodations
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GOVTEMPS USA
Provide you with an electronic file that includes:
o Candidates' credentials
o Set of questions with room for interviewers to make notes
o Evaluation sheets to assist interviewers in assessing the candidate's skills and abilities
Background screening will be conducted along with additional references contacted:
GovHR USA Background Screening
✓ Social Security Trace&Verification ✓ County/Statewide Criminal
✓ U.S. Federal Criminal Search ✓ Civil Search
✓ Enhanced Verified National Criminal ✓ Bankruptcy, Leans and Judgements
- National Sex Offender Registry ✓ Motor Vehicle Record
- Most Wanted Lists FBI, DEA,ATF, ✓ Education Verification—All Degrees Earned
Interpol Optional:Credit Report—Transunion with score
- OFAC Terrorist Database Search (based on position and state laws)
- OIG, GSA, SAM, FDA
- All felonies and misdemeanors Optional:
reported to the National Database Professional License Verification
Drug Screen
Employment Verification
GovHR will work with you to develop an interview schedule for the candidates, coordinating travel and
accommodations. GovHR consultants will be present for all the interviews, serving as a resource and
facilitator.
GovHR will coordinate a 2-Step Interview process. The first round interviews will include four to five
candidates.The second round interviews will include two or three candidates.GovHR will supply interview
questions and an evaluation form.
In addition to a structured interview,the schedule can incorporate:
Tour of Client facilities
Interviews with senior staff
Phase VI: Appointment of Candidate
GovHR will assist you as much as you request with the salary and benefit negotiations and
drafting of an employment agreement, if appropriate.
GovHR will notify all applicants of the final appointment, providing professional background
information on the successful candidate.
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Project Timeline
Week Week -- --k Week Week -- --k Week Week -- --k Week Week
Phase I Phase II Phase III Phase Phase V Phase VI
IV
Weeks 1 & 2 Phase 1: Interviews & Brochure Development
Weeks 3 thru 6 Phase 2:Advertising, Candidate Recruitment& Outreach
Weeks 7 thru 9 Phase 3:Candidate Evaluation & Background Screening
Week 10 Phase 4: Presentation of Recommended Candidates
Week 11 & 12 Phase 5: Interview Process &Additional Background Screening
Weeks 13 & 14 Phase 6:Appointment of Candidate
Commitment to Diversity, Equity & Inclusion in Recruitments
GovHR has a long-standing commitment to Equity, Diversity and Inclusion in all of our recruitment and
selection processes. Since our firm's inception we have supported, with our time and financial resources,
organizations that advance women and other underrepresented minorities in local government. These
include the National Forum for Black Public Administrators,the Local Government Hispanic Network,The
League of Women in Government and CivicPride.
GovHR Team Members have moderated and spoken on DEI initiatives at the International City and
County Management Association conference and state conferences in Illinois,Michigan,Wisconsin,and
North Carolina. Our employees and consultants have undergone Implicit Bias Training and we are
frequent speakers on incorporating DEI values into recruitment and selection processes.We have a list of
DEI resources on the front page of our website (https://www.govhrusa.com/diversity-equity-and
inclusion-resources/)that can be accessed by anyone who visits our website.
GovHR has formally partnered with the National Forum for Black Public Administrators' consulting arm,
i4x, in several recruitment and selection processes throughout the country including Toledo, OH, Fort
Collins, CO, Ann Arbor, MI, Oakland, MI and Arlington, TX. Our partnership reflects our mutual
commitment to advancing DEI values and increasing the diversity of local government leaders at the
highest levels of local government organizations.
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Recruiting During the Great Resignation
The GovHR team is aware of the lasting impact that the Great Resignation has had on nearly all local
government positions. Data shows annual quit rates have been at record highs the past two years.
Additionally, there is a growing trend of public workers accelerating retirement plans, a drastic change
from when workers were postponing retirement.
Our team of consultants work diligently to ensure the success of each recruitment and will be transparent
upfront and throughout the process regarding any obstacles or delays they anticipate. Despite these
challenging times, we have still seen a tremendous amount of success in our recruitments largely due to
our consultants' outreach methods and our team's marketing strategies.
GovHR'S RECOMMENDATIONS To RECRUIT AND RETAIN TOP TALENT
Responsive: Roll out the Welcome Mat! Candidates may struggle with relocating for a new position as
well as be concerned about the "fit" with a new team. It is important to include costs for your top
candidate(s) to travel to your location for the final interview process. Our team will work with you to
create a welcoming, informative experience for both you and the candidate(s).
Encouraging: Employee development is a must-have in today's market. Candidates appreciate their
employer investing in them as much as they are investing themselves in thejob.Consider"up and coming"
candidates who may lack one ortwo preferred skills and assign a mentor or invest in a course to encourage
their professional development. A mentor/training program will also help establish a peer-to-peer
connection and make them feel more comfortable about the transition to a new job.
Competitive: Our team will guide you in offering a competitive market rate compensation and
competitive benefits package attractive to today's candidates. Competitive employers must include
relocation expenses and should consider signing bonuses and temporary housing.
Resourceful: Review your job description — do you need public sector experience? Are the years'
experience you list essential, or can that be preferred? Consider a more resourceful approach when
reviewing candidates'experience.Carefully consider requirements such as CPA,Professional Engineer and
others that will limit your talent pool—consider using the word "ideally" or"preferably."
Understanding:These past few years have,without a doubt,changed the work environment.Competitive
employers have recognized this and are offering flexible/hybrid/remote work options. Those positions
that offer this type of flexibility consistently receive a better candidate response rate.
Innovative: Think about what is unique and attractive about your community and organization and
highlight that in your recruitment efforts.Talk about organizational culture and what your values are with
respect to your employees. GovHR will assist you in being as innovative as possible in your outreach.
Transparent:Some states now mandate listing salary ranges in anyjob advertisements or postings. More
and more companies are now showing at least a salary range in their postings to promote pay
transparency and equity. Post the salary range you will use for hiring—it is public information if we make
it too difficult for candidates to find out the salary,they will move on to the next opportunity.
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Full Scope Recruitment — Price Proposal
r - --
Summary of Costs: Full Scope Price
Recruitment Fee: $20,500
Recruitment Expenses: (not to exceed) $1,500
i- Expenses include candidate due diligence efforts
Advertising: $2,500*
*Advertising costs over $2,500 will be placed only with client
approval. If less than$2,500, Client is billed only for actual cost.
I
**Consultant travel expenses are not included in the price proposal. If the consultant is requested to travel
to the client, travel costs will be estimated at time of request. Only actual expenses will be billed to the
client for reimbursement to GovHR.
Possible in-person meetings could include: 1. Recruitment brochure interview process
2. Presentation of recommended candidates
3. Interview Process
Any additional consultant visits requested by the Client(beyond the three visits listed above)will be billed
at$150/hour.The additional visits may also result in an increase in the travel expenses and those expenses
will be billed to the client.
This fee does not include travel and accommodations for candidates interviewed.
Payment for Fees & Services
Professional fees and expenses will be invoiced as follows:
1- Invoice upon acceptance of proposal:40% of the Recruitment Fee
2.d Invoice upon recommendation of candidates:40% of the Recruitment Fee & expenses incurred to
date
Final Invoice upon completion: 20%of the Recruitment Fee plus all remaining expenses
Payment of invoices is due within thirty (30) days of receipt (unless the client advises that its normal
payment procedures require 60 days.)
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The GovHR Guarantee — Full Scope Recruitment
GovHR is committed to assisting our clients until a candidate is appointed to the position. Therefore, no
additional professional fee will be incurred if the client does not make a selection from the initial group
of recommended candidates and requests additional candidates be developed for interview
consideration. If additional advertising beyond the Phase I advertising is requested,client will be billed for
actual advertising charges. Reimbursable expenses may be incurred should the recruitment process
require consultant travel to the Client.
Upon appointment of a candidate, GovHR provides the following guarantee: should the selected and
appointed candidate,at the request of the Client orthe employee's own determination, leave the employ
of the Client within the first 12 months of appointment, we will, if desired, conduct one additional
recruitment for the cost of expenses and announcements only. This request must be made within 6
months of the employee's departure.
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Contract Signature Page
We believe we have provided you with a comprehensive proposal; however, if you would like a service
that you do not see in our proposal, please let us know. We can most likely accommodate your request.
This proposal will remain in effect for a period of six months from the date of the proposal. We look
forward to working with you on this recruitment and selection process!
City of Seward,Alaska agrees to retain GovHR USA, LLC("GovHR")to conduct a City Manager Recruitment
in accordance with its proposal dated April 11, 2023.The terms of the proposal are incorporated herein
and shall become a part of this contract.
ACCEPTED:
City of Seward,Alaska
By:
Title:
Date:
Billing Contact:
Billing Contact Email:
GovHR USA, LLC
By:
Title:
Date:
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GovTEMPS USA
Optional Services
GovTemps USA
Need an Interim? GovTempsUSA, a subsidiary of GovHR USA, specializes in the temporary placement of
positions in local government. The firm offers short-term assignments, in addition to long-term and
outsourced arrangements. Our placement professionals at GovTempsUSA have typically enjoyed
distinguished careers in local government and displayed a commitment to public service throughout their
career.
Recorded One-Way Video Interview of Candidates
Candidates we recommend for your consideration can complete a one-way video interview with 3 to 5
questions that will be recorded and which you can review electronically at your convenience.This can
occur prior to making your decision on which candidates to invite for an interview. Cost$100 per
candidate.
Leadership/Personality Testing
GovHR has experience working with a wide variety of leadership and personality assessment tools,
depending on the qualities and experiences the client is seeking in their candidates. These include but
are not limited to Luminaspark, Caliper, DISC and others. Depending on the evaluation type selected
fees can range between $100 to$500 per candidate.
360' Evaluation
As a service to the Client, we offer the option to provide you with a proposal for a 360' performance
evaluation for the appointed position at six months into his or her employment. This evaluation will
include seeking feedback from both elected officials and department directors, along with any other
stakeholder the Client feels would be relevant and beneficial.This input will be obtained on a confidential
basis with comments known only to the consultant. If you are interested in this option,GovHR will prepare
a proposal for this service.
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GovH R USA
GovTEMPS USA
A Mary Jacobs is a Vice President with GovHR USA, and has held leadership positions over the past 30
plus years within the local government, including 28 years at either a city manager or assistant city
manager level.
Mary Jacobs'extensive leadership experience at the state and national level with the International City/County Management Association,
the Arizona City/County Management Association, and as a representative of the National League of Cities on a federal advisory committee has
cemented a strong network of professionals across the U.S. and internationally. Mary's work and passion for supporting women and young
people in the profession has further contributed to her reputation as a highly respected executive among her peers.
Mary served as the Town Manager for Oro Valley,Arizona from 2017-2022,a full-service community of nearly 50,000 residents in the
Tucson metropolitan area. Among other accomplishments, she led the development of the Town's first comprehensive economic development
strategy; negotiated an agreement that led to the Town's long-desired and lucrative annexation of a second resort property;and
implemented policies that ensured the Town boasted its strongest financials in two decades. In addition, Mary brought a culture of process
improvement, innovation and employee engagement to the organization that contributed to more than 40 employees obtaining "Green Belt"
certification in the international LEAN management framework and resulted in substantial cost savings across all departments annually.
Mary also served as the Assistant City Manager for Sierra Vista,Arizona for 17 years,a similar sized community that is home to the largest
military installation in the state. She introduced and oversaw a successful on-going comprehensive strategic planning process with the
elected officials and senior management. Mary led the development and negotiation of several military partnerships with Fort Huachuca for
the provision of municipal services on the Army fort. She also championed the development of a community-based economic development
strategy and led the implementation of the Town's first economic development division. Mary also has experience in Massachusetts where
she served as Barnstable's Assistant Town Manager for six years.
Mary is a trained facilitator, excellent communicator and is skilled at leading both government and non-profit organizations in developing short
and long-term strategic plans, organizational strategies,and financial and capital plans. During Mary's career,she has also recruited dozens
of highly skilled management professionals in local government.
PROFESSIONAL EDUCATION,TRAINING & INSTRUCTION MEMBERSHIPS AND AFFILIATIONS
• International City/County Management Association (ICMA),Current
• Master's Degree in Public Administration, University of Arizona Member and Past Regional Vice President/Board Member and Chair of
• Bachelor of Arts in Political Science, University of Arizona Board's Membership Committee.Also served as an ICMA coach/
• Senior Executive Program for State and Local Government, mentor,and Member of the Government Affairs Policy Committee,
Harvard University, Kennedy School of Government Task Force on Women in the Profession and Conference Planning
• Presenter,various conference and training sessions for ICMA, Committee.
ACMA,Arizona League of Cities and Towns,Arizona Women . Arizona City/County Management Association (ACMA), Past President
Leading Government,Arizona Association of Economic and Board Member,ACMA coach/mentor
Developers, Rotary Clubs and Chambers of Co[rimerce • Arizona Women Leading Government,Past Founding Board Member
• Regular guest lecturer at University of Arizona MPA classes . Arizona Municipal Risk Retention Pool(AMRRP), Past Board Member
(elected by membership)
PROFESSIONAL BACKGROUND • Campus Research Corporation,Current Chair and Board Member. Non-
Over 30 Years of Local Government Leadership&Management profit arm of the Arizona Board of Regents responsible for oversight of
Experience property owned and leased for the University of Arizona(UA)Tech
• Town Manager,Town of Oro Valley,AZ 2017-2022 Parks and UA Center for Innovation
• Assistant City Manager,City of Sierra Vista,AZ 2000-2017 • Wildland Fire Executive Council, Member.Appointed by the U.S.
• Assistant Town Manager,Town of Barnstable, MA 1994-2000 Secretaries of Interior and Agriculture to serve as the National League
• Administrative Support Manager, Maricopa County Manager's of Cities' representative on this federal advisory committee.
Office AZ, 1991-1993 • Court Appointed Special Advocate(CASA) -'
• Management Analyst, Maricopa County Office of Organizational
Development,AZ 1989-1991 •
City of Seward City Manager's Office
PO Box 167 Janette Bower, City Manager
Seward, Alaska 99664 Phone: 907-224-4012
A(WkAStar&r Vdtv... Email: jbower@cityofseward.net
April 11, 2023
Brenda Ballou, City Clerk
City of Seward
Re: April 24, 2023, Special City Council Meeting
Madam Clerk,
Please consider this my written request as required by Seward City Code 2.10.030 (a)(2) for a
special meeting on April 24, 2023, at 5:30 pm, for the following items:
1. GovHR Presentation and City Council Discussion Regarding City Manager
Recruitment Services
2. Resolution 2023-XXX: Authorizing a Contract with GovHR for City Manager
Recruitment Services USA and Appropriating Funds
Thank you,
Pi, ,i j
Janette Bower, City Manager
33
t
GovHR USA
GovTEMPS USA
SEWARD, ALASKA
CITY MANAGER
Seward, Alaska (2,693) Beautiful and dynamic Seward, situated at the head of Resurrection Bay on the Kenai
Peninsula,seeks a strong,collaborative, and visionary leader to become its next City Manager. Founded in 1903
as the ocean terminus of what is now the Alaska Railroad, Seward is not only known for its natural beauty but
also as Alaska's only deep-water ice-free port with rail, highway and air transportation to Alaska's interior and
major urban population centers. This strategically positions Seward for Pacific Rim maritime commerce.
Seward is a dynamic community with a year-round population of just under 3,000, that is served by Seward's
electric utility,and a seasonal population exceeding 10,000,supplemented by arrival of two to three cruise ships
per week during the season. Seward's citizens distinguish themselves through volunteerism and civic pride and
involvement.
The operations of the City of Seward are complex and broad in scope, including utilities, harbors,and ownership
of health care facilities. Exciting challenges and opportunities to partner with other entities, improve service
delivery, and enhance the quality and performance of the municipal organization await the next City Manager.
The City Council seeks nonpartisan candidates who will exhibit a welcoming and collaborative approach with all
constituencies. This is truly an outstanding and unique career opportunity for an experienced,well-rounded and
professional municipal manager.
The successful candidate will,without limitation, have the following qualifications and experience:
• Bachelor's degree in public administration, business administration or related field. Graduate degree in
public administration or related field preferred.
• Seven (7) years progressively responsible experience in council/manager municipal government, with
five (5) years at a management level. Experience as a city manager, assistant city manager, or other
executive level position preferred. Rural community and Alaska experience a plus.
• Strong experience in budgeting and financial planning, utility management, public works, project
management, human resources and employee relations, community development and economic
development highly desirable.
• Strong leadership, interpersonal, communication and team-building skills essential.
• Knowledge and experience in emergency management, health care, environmental sustainability,
renewable energy, maritime law, and marine operations desirable.
Starting salary $130,000 +/- DOO,/E. Competitive benefits package including participation in the Alaska Public
Employees' Retirement System (PERS). Alaska does not have a state income tax.
Apply online with resume, cover letter and contact information for five (5) work-related references to Rachel
Skaggs,Senior Vice President,GovHR USA at www.GovHRJobs.com. The recruitment for this position will remain
open until the position is filled, with a first review of resumes on January 4, 2021.
Click here to apply: https://www.govhrusa.com/career-center/
34
o?p�26 aG�2�
G ovHR USA
Gov"rempsUSA
SEWARD, ALASKA CITY MANAGER
GovHR USA is pleased to announce the "
recruitment and selection process for City .•
Manager for the City of Seward, Alaska. Ilk*
This brochure provides background {
information about the City of Seward and the
municipal organization, as well as the
challenges, opportunities and expected
r
qualifications for the position. If living and s. '
working in a dynamic community ;
surrounded by natural beauty interests you,
submit a cover letter, resume and contact
information for five (5) work-related
references to xvvw.GovHRJobs.corn.
Electronic submissions are required. The
recruitment for this position will remain open
until the position is filled, with a first review of
resumes on January 4, 2021.
Questions regarding this opportunity should
be directed to the Executive Recruiter
working with the City of Seward:
Rachel Skaggs, Senior Vice President
GovHRUSA, LLC
630 Dundee Road, Suite 130 '
Northbrook, Illinois 60062
Cell: 815-303-2187
Formal Applications should be submitted to:
www.GovHRiobs.com
Additional information about the City of Seward can be
found on the City's website: www.citVofsewaid.us.
Seward, Alaska
PROFESSIONAL ANNOUNCEMENT Strong leadership, interpersonal, communication and
team-building skills essential.
Seward, Alaska (2,693) Beautiful and dynamic Seward,
situated at the head of Resurrection Bay on the Kenai Knowledge and experience in emergency management,
Peninsula, seeks a strong, collaborative and visionary health care, environmental sustainability, renewable
leader to become its next City Manager. Founded in 1903 energy, maritime law and marine operations desirable.
as the ocean terminus of what is now the Alaska Railroad,
Seward is not only known for its natural beauty but also as Starting salary $130,000 +/- DOQ/E. Competitive benefits
Alaska's only deep-water ice-free port with rail, highway package including participation in the Alaska Public
and air transportation to Alaska's interior and major urban Employees' Retirement System (PERS). Alaska does not
population centers. This strategically positions Seward for have a state income tax.
Pacific Rim maritime commerce.
Apply online with resume, cover letter and contact
Seward is a dynamic community with a year-round information for five (5) work-related references to
population of just under 3,000, an Rachel Skaggs, Senior Vice President, GovHR
extraterritorial population of similar size that is served USA at www.GovHRJobs.com. The recruitment for
by Seward's electric utility and is active in the this position will remain open until the position is
community, and a seasonal population exceeding filled, with a first review of resumes on January 4, 2021.
10,000, supplemented by arrival of two to three cruise
ships per week during the season. Seward's citizens
distinguish themselves through volunteerism and civic
pride and involvement.
The operations of the City of Seward are complex,
sophisticated, and broad in scope, including n-
utilities, harbors and ownership of health care facilities.
Exciting challenges and opportunities to partner with other
entities, improve service delivery, and enhance the -
quality and performance of the municipal organization
await the next City Manager. The City Council seeks "
candidates who will exhibit a welcoming and
collaborative approach with all constituencies. This is
truly an outstanding and unique career opportunity for COMMUNITY BACKGROUND
an experienced, well-rounded and professional
municipal manager. The successful candidate will, Seward, pronounced "Soo-word," is situated at the head of
without limitation, have the following qualifications and Resurrection Bay on the Kenai Peninsula. It is
experience: surrounded by majestic snow-capped mountains which
are blanketed with lush green vegetation, trees and alpine
• Bachelor's degree in public administration, business wildflowers. Mt. Marathon is the western backdrop of
administration or related field. Graduate degree in Seward with Harding Ice Field lined along the back,
public administration or related field preferred. extending to the coast. Chugach National Forest, Kenai
Fjords National Park and Caines Head State Recreation
• Seven (7) years progressively responsible experience area are nearby.
in council/manager municipal government, with five (5)
years at a management level. Experience as a city Founded in 1903 as the ocean terminus of what is now the
manager, assistant city manager, or other executive Alaska Railroad, Seward prides itself, not only on its
level position preferred. Rural community and Alaska natural beauty, but as Alaska's only deep-water, ice-free
experience a plus. port with rail, highway and air transportation to Alaska's
interior and major urban population centers. This
• Strong experience in budgeting and financial planning, strategically positions Seward for Pacific Rim maritime
utility management, public works, project management, commerce.
human resources and employee relations, community
development and economic development highly Seward enjoys a beautiful and scenic natural Alaskan
desirable. environment with numerous visitor attractions. The town
36
City Manager
offers day cruises, kayaking, fishing, abundant marine land-based and marine wildlife, coupled with immediate
activities and wildlife, unparalleled recreation and is the access to pristine areas for hiking, mountain biking,
terminus for the Alaska Railroad. Seward was named mountain climbing, cross country skiing, snow machining,
All-American City in 1963, 1965, and 2005. camping, fishing, white water rafting, dog mushing, sea
kayaking, cold water scuba diving and other outdoor
Seward experiences a maritime climate with average activities make the City of Seward a year-round outdoor
winter temperatures ranging from 17 to 38 degrees playground for all ages.
Fahrenheit and average summer temperatures ranging
from 49 to 63 degrees Fahrenheit. Average annual rainfall
is 66 inches. Average annual snowfall is 80 inches.
Seward's local economy is driven largely by the
commercial fishing industry, marine trade, vessel n
servicing, and seasonal tourism. Many of Seward's
lodging facilities, restaurants and shops cater mainly to
tourists, and open for business during the summer
tourist season, generally mid-May through mid-
September. Other major employers in Seward
include the state-run Spring Creek Correctional Center,
the Alaska Department of Labor and Workforce
Development's AVTEC vocational school and the
Providence Seward Medical and Care Center.
1J'�a
$eilll'arod History
In 1792, Russian explorer Alexander Baranof arrived by
` boat in what is now known as Resurrection Bay. Baranof
h remembered the sheltered waters of the bay when he
chose a place to build the Phoenix, perhaps the first ship
built on the west coast of North America, in 1793-1794.
Seward is named in honor of William H. Seward,
President Abraham Lincoln's Secretary of State.
Secretary Seward was responsible for negotiating the
purchase of Alaska from Russia in 1867. Settlement of
Seward is proud to be the home of the Alaska SeaLife Resurrection Bay began in the 1890's with the arrival of
Center. The Center is the only facility in Alaska that Captain Frank Lowell and his family. The founders and
combines a public aquarium with marine research, settlers of the town of Seward arrived in 1903 to build the
education, and wildlife response. While primarily railroad.
dedicated to marine research and education, the Center is
the only permanent marine mammal rescue and On Christmas Day, 1908, gold was discovered on Otter
rehabilitation facility in the state. The Alaska SeaLife Creek, a tributary of the Iditarod River. The Iditarod
Center lies at "Mile 0" of the scenic Seward Highway on Trail began as a mail and supply route from the coastal
the shores of Resurrection Bay. Visitors to its "windows to towns of Seward and Knik to the interior mining camps
the sea" have close encounters with; puffins, octopus, and beyond to the coastal communities of Unalakleet,
harbor seals, sea lions, and other marine life while Elim, Golovin, White Mountain and Nome. Later, in
learning about the work conducted both in the field and in 1925, the Iditarod Trail became a life saving highway for
the Center's laboratories. epidemic-stricken Nome. Diphtheria threatened and serum
was sent via dogsled to the western community. The
Seward offers an unbeatable year-round quality of life and Iditarod now is a national historic trail, and is called the
environment to attract residents, visitors and employees. "Last Great Race on Earth." Each year, an extremely
The spectacular mountain and bay scenery, with abundant competitive dogsled race takes place over more than
37
Seward, Alaska
1,150 miles from Anchorage to Nome. Mile 0 in Seward is THE MUNICIPAL ORGANIZATION
marked by a historical monument.
Seward is a home-rule city located within the Kenai
Seward was incorporated in 1912. In 1915, President Peninsula Borough. Afull-service Gity, Seward operates
Woodrow Wilson chose Seward as the main railroad route under the council/manager form of government. The
into Alaska's interior. The fate of the railroad fluctuated for Mayor and six City Council members exercise all
many years until the advent of World War II. During the legislative and policy-making powers of the City and
war, Seward and its port prospered. Resurrection Bay perform all duties and obligations required by law. The
became a strategic military port, and by 1944 the railroad City Manager is appointed by the Mayor and City Council,
was one of the most prosperous in the nation. which also appoints the City Attorney and City Clerk. Year-
round staffing is approximately 88 FTE. Seasonal
In 1964, an earthquake measuring 9.2 on the Richter employment increases staffing to approximately 150 FTE,
scale was centered 95 air miles northeast of Seward. The with the bulk of the increase occurring in the Harbor
quake, several tsunami waves, and resulting fires severely and Parks & Recreation Department.
damaged the town and the rail yards. Eventually both the
town and railroad were restored, but rail service took The Kenai Peninsula Borough was incorporated in 1964
many years to recover. Remnants of that earthquake can as a second-class borough. An elected Mayor serves as
still be seen along the waterfront today, with a movie the chief administrator of the Borough and works with an
being shown at the Seward Library during the summer elected 9-member legislative assembly, on which Seward
months. has one seat. The Borough is responsible for area-wide
education, solid-waste management. planning and zoning,
SEWARD AT A GLANCE taxation and assessment.
Year-Round Population: 2,693 (2010 Census); 2,831
(2017 estimate)
Seasonal Population:
10,000+; supplemented by visitors arriving by ship
Incorporated: 1912
City Budget: Approximately $38 million (2019) '
Land Area: ,
21.55 sq. mi. (14.11sq. mi. land; 7.44 sq. mi. water) '
Total Housing Units: 1,086 (2010) y'�
Households: 928 (2010) '
Average Household Size: 2.14 (2010)
Average Family Size: 2.87 (2010) r'k
Median Household Income: $74,397 (2010)
Mean Annual Temperature: 40.6 °F
THE CITY MANAGER
The City Manager is responsible for administering the day-
to-day operations of the City of Seward. Working with a
professional staff. the City Manager ensures the provision
of services and enforces the policies established by the
City Council. The City Manager's direct reports include
the Assistant City Manager, the Chiefs of the Fire and
Police Departments, and the directors of the Building.
Community Development, Finance, Human Resources,
Parking, Parks & Recreation, Library & Museum, Electric,
Public Works and Harbor departments.
The City Manager is required to reside within the
corporate limits of Seward.
38
City Manager
Challenges and Opportunities • Addressing challenges in recruitment, compensation,
development and retention of City staff, as well as
Seward is a small community where big things are staff succession planning.
happening. The next City Manager can expect to work
closely with elected officials, City staff, and other Helping to guide the organization and community
community stakeholders on a wide variety of challenges through changes in the employee relations
and opportunities, including: environment, including contract negotiations and
• There is opportunity to create a new and positive possible opt-in under the Alaska Public Employment
organizational culture in Seward, to build a high Relations Act (PERA).
performing municipal organization and to significantly
improve relations with the community. The effort will Hazard mitigation and response planning, and
involve strategic planning among elected officials, City emergency operations planning.
staff and community stakeholders as well as staff and
leadership development and team-building. , p
• Developing and maintaining a sustainable City long- ,.
range financial plan and budget. There is an
opportunity to enhance methodology and develop
more useful financial tools for the City Council, City >.
staff and public.
• Overseeing planning, development and completion of "xTl
significant municipal capital projects including
renovation or replacement of City buildings, drainage
diversion projects and continued expansion of the
Seward Marine Industrial Center(SMIC). �
• Working with the Alaska Railroad to support the
replacement of the cruise ship and freight docks.
CANDIDATE QUALIFICATION
• Working with the Army Corps of Engineers to develop CRITERIA
and implement a plan to replace the Lowell Creek
Canyon water diversion works and outfall tunnel. The Seward City Council is seeking candidates with high
integrity, a welcoming and collaborative approach, and an
• Community and economic development opportunities orientation toward results to serve as the City's next City
and initiatives to address housing availability and Manager. The following education, experience,
expand housing stock, diversify the local economy management and leadership style factors have been
and reduce the seasonal variation in economic identified as important for candidates to possess and
activity. demonstrate.
• Diversifying the community's energy portfolio through Education, Experience,
securing access to natural gas and developing Knowledge and Skills
alternative energy sources, including wind,
geothermal, tidal and hydro.
Candidates must have a bachelor's degree in public
• Electric, water and wastewater utility planning, administration, business administration or a related field.
operations, billing transparency, system expansion A graduate degree in public administration or a related
and upgrades. field is preferred.
Candidates should have at least 7 years progressively
• Review of the City Code to address inconsistencies, responsible experience in council/manager municipal
adoption of the current editions of reference codes, government, with at least 5 years at a management level.
and re-engineering the code enforcement process. Experience as a city manager, assistant city manager, or
39
Seward, Alaska
other executive level position is preferred Experience in Be a person who welcomes diversity of opinion, who
a rural community is a plus, as is experience in an Alaska empowers staff and who seeks to build consensus.
municipality.
Be a professional who keeps the City Council and City
Candidates must have strong interpersonal and staff informed on issues, initiatives and projects.
team-building skills, strong oral and written
communication skills, and strong public speaking and Be a person who is energized by challenges and brings a
presentation skills. creative and results-oriented approach to solving
problems; a person who thrives in a place where there is
Candidates should have extensive experience in real opportunity to make things happen.
municipal financial planning and budgeting,
management of municipal utilities, municipal public works Be a person who leads with an open style, views
administration, contracts and project management, and stakeholders as partners, and deals with all in a
economic and community development. professional, fair, straightforward, and responsive manner.
Candidates must have experience in municipal human Be a critical thinker able to distill information with clarity
resources management including recruitment, and who provides considered advice and a steady voice.
compensation, retention and development of staff,
collective bargaining and succession planning. Be a person who believes in and has a history of
organizational transparency and encouraging the
Candidates must have experience in intergovernmental involvement and input of staff.
relations at the State and Federal levels, including
procurement and administration of grants. Be a person who embraces cultural diversity and is
naturally collaborative, with a desire and ability to work
Knowledge and experience in emergency management, effectively with all stakeholders.
health care, environmental sustainability, renewable
energy, maritime law and marine operations is desirable. Be a person who exhibits a calm, disciplined and
communicative demeanor.
Experience in a coastal community and an intermodal
transportation environment is desirable. Have a management style that involves delegation of
responsibility and authority, accountability for achievement
of goals and objectives, while encouraging staff and
helping them to be successful.
r-
y, Be a patient, resilient, and visionary leader with the ability
to focus on the "big picture", anticipate problems and
t opportunities, and understand current and past practices
}, without being constrained by them.
Be a good listener.
.r' Be a person who meets people "where they are" and is
committed to nurturing and developing talent in others.
Be a person who will be visible and involved in the
Management and Leadership community and who recognizes the value and importance
Style of"quality of life" resources and activities.
Have a sense of humor.
The City Council desires that Seward's next City Manager:
Be someone who enjoys the outdoors and will relish the
Be a person of humility who exhibits highest standards for opportunity to live and work in a truly amazing place.
honesty and integrity.
40
City Manager
COMPENSATION AND BENEFITS
The starting salary for the City Manager is anticipated to
be approximately $130,000, dependent upon the
qualifications and experience of the candidate selected.
The City of Seward offers a competitive benefits package,
including participation in the Alaska Public Employees'
Retirement System (PERS). Alaska does not have a state
income tax.
Seward Citizens
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41