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Home My WebLink AboutRES2024-045 Police CAD1 1 1 Sponsored by: Nickell CITY OF SEWARD, ALASKA RESOLUTION 2024-045 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SEWARD, ALASKA, AUTHORIZING THE CITY MANAGER TO ENTER INTO A SERVICE AGREEMENT WITH TYLER TECHNOLOGIES, PRIORITY DISPATCH, U.S. DIGITAL DESIGNS, DELL TECHNOLOGIES, AND THE KENAI PENINSULA BOROUGH TO PROVIDE COMPUTER AIDED DISPATCH (CAD) AND REPORT MANAGEMENT SOFTWARE (RMS) TO THE CITY OF SEWARD FOR AN INITIAL COST OF $215,788.89 AND AN ANNUAL RECURRING COST OF $42,048 AND APPROPRIATING FUNDS WHEREAS, the current CAD/RMS system does not meet the needs of the police, fire, and other city departments; and WHEREAS, the goal of this project is to increase functionality between police, fire, dispatch and EMS in Seward and on the peninsula as well as other city departments; and WHEREAS, the new system will allow the implementation of GPS tracking for city vehicles to increase safety for personnel, and it will allow more control and functionality in large scale emergencies; and WHEREAS, this upgrade will enhance the report taking and writing capabilities of dispatch, police, and fire, and it will help with the reporting requirements for the respective departments; and WHEREAS, this upgrade will further increase the likelihood of improvement in the city's ISO rating which can lead to better insurance rates for all citizens and business owners; and WHEREAS, the decision to proceed with Tyler Technologies as our CAD/RMS of choice was vetted by police administration, fire administration, and Seward's information and technology director; and WHEREAS, this choice is further reinforced by being the choice for CAD services for all other Kenai Peninsula 911 centers; and WHEREAS, this purchase will make it possible for Seward's dispatch center to assist other peninsula 911 centers, as well as be assisted by other 911 centers, in the event of catastrophic emergencies; and WHEREAS, it has been determined that to fully meet the needs of fire fighters and ambulance responders, the best way to proceed in addition to CAD/RMS improvements is to add additional software features such as a specific fire module for dispatch's ProQA software from Priority Dispatch and an auto -dispatch piece of software which will allow our single dispatcher to dispatch fire and EMS via artificial intelligence while remaining on the call with the person in need from Phoenix Auto -dispatch; and CITY OF SEWARD, ALASKA RESOLUTION 2024-045 Page 2 of 2 WHEREAS, the City Council has determined that the public interest would be best served by not requiring competitive bids and makes the following findings: 1. Seward City Code Section 6.10.130 (A) (4) provides for the purchase of electronic data processing software and hardware systems and communications equipment. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SEWARD, ALASKA, that: Section 1. The City Council hereby authorizes the City Manager to purchase Report Management Software and Computer Aided Dispatch from Tyler Technologies, a fire department specific module for dispatch from Priority Dispatch, Phoenix Auto -dispatch software from U.S. Digital Designs, two computers from Dell Technologies, and the Kenai Peninsula Borough for improvements to the Seward dispatch division. Section 2. Funding in the amount of $215,788.89 is hereby transferred and appropriated from the Capital Acquisition Fund 80010-1210-8103 Capital Equipment Expenditure Account. Section 3. This resolution shall take effect immediately upon adoption. PASSED AND APPROVED by the City Council of the City of Seward, Alaska this 9th day of September 2024. THE CITY OF SEWARD, ALASKA Quft°cam Sue McClure, Mayor AYES: Crites, Barnwell, Calhoon, Finch, Osenga, McClure NOES: None ABSENT: Wells ABSTAIN: None ATTEST: Kris Peck City Clerk (City Seal) II II 88888 .�`yof ...............#, GOR FL4T�o`O • SEAL • 1 Resolution 2024-045 City Council Agenda Statement Meeting Date: September 9, 2024 To: City Council From: Alan Nickell, Chief of Police Subject: Resolution 2024-045: Authorizing the City Manager to Enter into a Service Agreement with Tyler Technologies, Priority Dispatch, U.S. Digital Designs, Dell Technologies, and the Kenai Peninsula Borough to Provide Computer Aided Dispatch (Cad) and Report Management Software (Rms) to the City of Seward for an Initial Cost Of $215,788.89 and an Annual Recurring Cost of $42,048 and Appropriating Funds Background and justification: For the 2023 Capital Improvement Projects (CIP) list, the council added a request for a change in Computer Aided Dispatch (CAD) and Report Management Software (RMS) for the police dispatch division because the current system is unable to meet all the needs of the city. The goal of the project is to increase functionality between dispatch, police, fire, and EMS services. The new system will allow the implementation of GPS tracking for city vehicles to increase safety for personnel, and it will allow more control and functionality in large scale emergencies. Additionally, this upgrade will enhance the report taking and writing capabilities of dispatch, police, and fire, and it will help with the reporting requirements for the respective departments. This upgrade will further increase the likelihood of improvement in the city's ISO rating which can lead to better insurance rates for citizens and business owners. After significant research and product demonstrations, the decision was made to proceed with Tyler Technologies as our CAD/RMS provider. This choice is reinforced by this program's ability to meet the needs of the involved depai tiiients and is further reinforced by being the choice for CAD/RMS on the rest of the Kenai Peninsula 911 centers. This upgrade will allow Seward's dispatch center to communicate with other peninsula 911 centers directly, in real-time, as well as support one another during catastrophes. The IT director was involved in the selection process along with the chiefs of the police and fire departments. The IT director agrees with the selection of Tyler Technologies. While other CAD/RMS systems were considered and evaluated, in accordance with SCC 6.10.130 (A)(4) the public is best served by pursuing this project as a sole source purchase. We have determined that to fully meet the needs of fire fighters and ambulance responders, the best way to proceed in addition to CAD/RMS improvements is to add additional software features such as a specific fire module for dispatch's ProQA software from Priority Dispatch and an auto -dispatch piece of software which will allow our single dispatcher to dispatch fire and EMS via artificial intelligence while remaining on the call with the person in need from U.S. Digital Designs. 98 Resolution 2024-045 Also, this purchase will result in a partnership with the Kenai Peninsula Borough dispatch center because we will operate as a user of their system. At their recommendation, we have included the purchase of two workstation computers which will meet the hardware requirements of using the borough's version of the CAD/RMS. It has been noted below that this upgrade is consistent with the city's comprehensive plan for supporting adequate police services and equipment. It also helps maintain an effective public safety communications network in Seward, as this will directly impact the dispatch division and their ability to gather information, pass this information to other first responders, and get people the help they need in a timely fashion. Additionally, the plan facilitates annual reporting of crime statistics, analysis of crime incidents, and recommendations for solutions. This purchase will allow us to easily report our statistics whereas we currently cannot do so. Lastly, the comprehensive plan directs us to continuously plan for future police services to ensure the highest level of public safety within the community. The modern era demands powerful software to assist us with all the moving parts of public safety. This CAD/RMS system will keep us current and relevant and able to meet the needs of the community. Comprehensive and Strategic Plan Consistency Information This legislation is consistent with (citation listed): Comprehensive Plan: 2.2.9 Public Safety Strategic Plan: Other: Certification of Funds Total amount of funds listed in this legislation: $ 215,788.89 This legislation (✓): Creates revenue in the amount of: Creates expenditure in amount of: Creates a savings in the amount of: Has no fiscal impact Funds are (✓): Budgeted Line item(s): Not budgeted Not applicable X X $ $ 215,788.89 $ Affected Fund (✓): General Boat Harbor Motor Pool x Available Fund Balance SMIC Parking Other CAF Electric Water Wastewater Healthcare Note: amounts are unaudited $ 754,910.00 Finance Director Signature: 5u, 9a4"" 99 Resolution 2024-045 X Yes Attorney Signature: Not applicable Comments: 11111- Administration Recommendation X Adopt Resolution Other: 100