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HomeMy WebLinkAbout11252024 City Council Work Session Laydown - Chamber of CommerceCity of Seward & Chamber of Commerce Work Session City Council Chambers November 25th, 2024 City of Seward & Chamber of Commerce Work Session Laydown Agenda Contents: 0 VICIT (AillIA,R1 • Laydown Agenda • Key Points for Consideration • FY23 Actuals Graphics o "Visit Seward" Funding o City Contract Expense o Income vs. Expense • 2019-2024 Actuals • FY23 & 24 Marketing Contract between the City & Chamber of Commerce City of Seward & Chamber of Commerce Work Session City Council Chambers November 25th, 2024 Key Points for Consideration spa • Request: o Reaffirm the strong, long-standing partnership between the Chamber and the City. o Reinstate Chamber funding to 2% of the bed tax to sustain operations and community impact. • Acknowledgment of the Budget Process: o Recognition of the City's priorities and commitment to financial discipline. • Strong Partnership with the City: o Decades -long collaboration driving Seward's economic development. o Chamber's role in providing visitor information, promoting year-round tourism, and supporting the local economy. o Chamber's value as a community resource for information, events, and support. • Appreciation for City Support: o Generous leases for the Visitor Center and Salmon Derby Booth, critical to operations. o Assistance from City departments ensuring safe and successful events like the Fourth of July and Mount Marathon Race. o Joint funding of the Alaska Small Business Development Center (AKSBDC). o Opportunities to present at Council meetings to share efforts and highlight City services. City of Seward & Chamber of Commerce Work Session City Council Chambers November 25th, 2024 • Funding Challenges: o In 2022, Chamber funding (approx. $100,000) represented 2% of bed tax revenues during a historically challenging year. o Pandemic -related impacts: canceled Fourth of July and MMR events, reduced Salmon Derby participation, and low membership dues. o Transition to a flat funding rate of $300,000 for FY23&24, which has not kept pace with rising costs. o Operating deficits of $300,000 annually in 2022 and 2023, depleting the Chamber's safety net. • Operational Impact: o No reduction in services provided despite financial strain. o Major funding cuts, reduced staff, eliminated professional development opportunities, and increased workload on remaining staff. o Unsustainable measures that threaten the Chamber's ability to operate year-round and deliver critical services. • Potential Consequences of Insufficient Funding: o No support for AKSBDC. o Cuts to year-round positions that sustain events like 4th of July, Salmon Derby, Shop Small, Polar Bear Jump,. o Scaled -back operations impacting local jobs, events, and community support. "VISIT SEWARD" FUNDING Based on 2023 Actuals City of Seward Contract 45. I Visitor Center Events • Mount Marathon Race • 4th of July Festival • Silver Salmon Derby • Approximately $305,000 Advertising Sales • Visitor's Guide • Digital Ads • Hometown Guide • Marine Guide • Approximately $60,000 City of Seward Funding • Previous 2% of bed tax • Currently flat rate of 300,000K Advertising Sales 9% Visitor Center Even 45.9% CITY CONTRACT EXPENSES Based on 2023 Actuals Staff & Office • Events Coordinator 100% • Communications Coordinator 100% • Executive Director 50% • Seasonal Staff 100% • Taxes/Benefits • Office Expenses • Approximately $239,500 Year -Round Marketing • Visitor's Guide • Digital Advertisements • Hometown Guide • Marine Guide • Year-round Events • Approximately $380,000 Economic Development • AKSBDC Office • Economic Services • Trade & Industry Shows • Fish Restoration • Approximately $76,200 Economic Development II% Year -Round Marketing 54.6% Staff & Office 34.4% INCOME VS EXPENSE Based on 2023 ActualsBased on 2023 Actuals INCOME EXPENSE ■ City of Seward Chamber $300,000 $365,000 $671,500 =$665,000 =$671,500 2:01 PM 10/31/24 Accrual Basis Seward Chamber of Commerce Profit & Loss January 2019 through December 2024 2024 YTD through 2019 Actuals 2020 Actuals 2021 Actuals 2022 Actuals 2023 Actuals October Ordinary Income/Expense Income Total 4010 • Member -Based Revenue $161,182 $104,744 $71,045 $91,805 $80,679 $62,160 4020 • City of Seward Marketing $263,925 $278,032 $295,837 $108,717 $300,000 $300,000 Total 4000 • Grants & Membership $425,107 $382,776 $366,882 $200,522 $380,679 $362,160 Total 4100 • Restricted $14,292 $8,264 $19,857 $0 $0 $0 Total 4200 • MMR & 4th of July $121,982 $81,472 $44,795 $144,853 $202,163 $212,083 Total 4300 • Salmon Derby $51,209 $21,683 $40,515 $80,173 $104,945 $95,253 Total 4400 • Halibut Tournament $26,895 $3,900 $5,770 $0 $0 $0 Total 4950 • Non -Program Income $1,712 $5 $105 $36 $298 $2,202 Total 4960 • Specific Project Contributions $0 $6,000 $10,252 $2,650 $0 $391 Total 4970 • Destination Guide. $62,865 $51,312 $50,296 $76,786 $60,445 $57,009 Total lncome $704,061 $555,412 $538,472 $505,020 $748,531 $729,097 Gross Profit $704,061 $555,412 $538,472 $505,020 $748,531 $729,097 Expense Total 6100 • Office -Staff Salaries $235,834 $238,246 $243,525 $215,719 $259,735 $174,861 Total 6200 • Personnel Taxes and Benefits $54,012 $36,733 $31,067 $28,111 $32,171 $42,943 Total 7100 • Utilities $19,225 $19,863 $20,037 $23,346 $21,828 $19,902 Total 7200 • Building Operations $7,238 $5,093 $5,859 $11,627 $8,454 $5,348 Total 7300 • Office Operating Expense $44,111 $63,085 $67,919 $62,680 $75,568 $58,436 Total 8100 • Print/WebAdvertising $38,100 $50,789 $27,201 $60,896 $61,647 $24,112 Total 8200 • Specialty Collateral $13,597 $7,178 $5,172 $7,353 $11,510 $7,557 Total 8300 • Trade Show/Travel $11,927 $1,092 $8,740 $10,424 $25,584 $9,042 Total 8400 • Destination Guide $29,220 $79,399 $74,786 $98,095 $93,581 $78,869 Total 8600 • Econ Dev Programs & Services $25,372 $52-$24,975 $0 $26,158 $25,000 Total 8900 • Boards and Prof. Organizations $1,994 $2,749 $1,597 $10,526 $7,147 $5,737 Total 9100 • Mt. Marathon Operating Costs $91,226 $36,465 $76,161 $102,072 $114,341 $118,799 Total 9200 • 4th of July Operating Costs $12,059 $2,055 $13,982 $14,002 $14,012 $24,600 Total 9300 • Salmon Derby Operating Cost $60,796 $46,827 $37,223 $38,886 $54,657 $48,386 Total 9400 • Seward Halibut Tournament $22,926 $4,879 $6,004 $0 $0 $0 Page 1 of 2:01 PM 10/31/24 Accrual Basis Seward Chamber of Commerce Profit & Loss January 2019 through December 2024 2024 YTD through 2019 Actuals 2020 Actuals 2021 Actuals 2022 Actuals 2023 Actuals October Total 9500 • Community -Based Activities Total 9800 • Fish Restoration Activities 9955 • Amortization Expense 9999 • Other Total Expense Net Ordinary Income Other Income/Expense Total Other Income Total Other Expense Net Other Income Net Income $5,183 $21,250 $0 $0 $8,140 $50,500 $5,312 $0 $33,937 $0 $0 $55,193 $12,121 $45,500 $21,429 $0 $15,109 $17, 500 $16,117 so $9,785 $0 $0 so $695,175 $658,455 $710,141 $762,821 $855,118 $663,201 $8,886-$103,043 -$171,669 -$257,801 -$106,587 $65,896 $1,194 $215,924 $231,584 $113,808 $3,562 $3,949 $14,387 $14,632 $219,980 $61,029 $19,927 $3,570 -$13,193 $201,292 $11,604 $52,779 -$16,365 $378 -$4,306 $98,249 -$160,065 -$205,022 -$122,952 $66,274 In Kind (Revenue) In Kind (Expense) Office Space for AKSBDC provided by Chamber City Land Lease - Chamber & Derby Booth $50,000 $50,000 $50,000 $8,400 $50,000 $8,400 $8,400 $50,000 $50,000 Events Only (Does NOT Include Salaries in Expenses} Mount Marathon Revenue Mount Marathon Expense Mount Marathon Nei 4th of July Net Silver Derby Nei All Events Net 4th of July Revenue 4th of July Expense Silver Derby Revenue Silver Derby Expense Totals Revenue Events Total Expense Events $108, 022 $91,226 $16,795 $13,960 $12,059 $1,901 $51,209 $60,796 -$9,587 $173,191 $83,772 $36,465 $47,307 -$2,300 $2,055 -$4,355 $21,683 $46,827 -$25,144 $103,155 $164,081 $85,346 $9,109 $17,809 $31,595 $76,161 -$44,566 $13,200 $13,982 -$782 $40,515 $37,223 $3,292 $85,310 $127, 366 -$42,056 $109,803 $102,072 $7,731 $35,050 $14,002 $21,048 $80,173 $38,886 $41,288 $225,026 $154,959 $70,067 $163,438 $114,341 $49,098 $38,725 $14,012 $24,713 $104,945 $54,657 $50,288 $307,108 $163,438 $118,799 $44,639 $38,725 $24,600 $14,125 $95,253 $48,386 $46,867 $297,416 $183,010 $191,785 $124,099 $105,631 Page 2 of Seward Chamber of Commerce Marketing and Visitor Services Contract 2022 - 2024 Executive Summary: The Seward Chamber of Commerce and Visitor Center is pleased to present the following plan to continue fulfilling the city of Seward's need in the fields of destination marketing, visitor services, and economic development. Our community enjoys a vibrant visitor industry, an ever-growing marine service industry, and an entrepreneurial spirit that imbues our business community. Our non-profit organization works alongside the city of Seward to promote, manage, and encourage this vibrancy. This contract lays out a plan for FY23 and FY24, with a broad scope of work that covers the three sectors mentioned: destination management, visitor services, and economic development. Our small but effective team is excited to continue setting trends in Alaska marketing, growing our community's reach as a marine and business hub, and helping to make Seward a great place to call "home." We look forward to continuing our work in service to the community of Seward. Our Approach: As a non-profit organization, the Seward Chamber can have an intentional focus on serving Seward. Our mission dedicates us to the betterment of Seward as a business community and destination for people looking to live, work, and play. We are community minded, resourceful, transparent, nimble, and authentic in all the work that we do, and the projects we take on. Our work with the city of Seward falls into three main categories. 1. Visitor Services Information 2. Destination Marketing 3. Economic Development Contract Terms: Initiative Ordinance No. 95-1 established a 4 percent hotel/motel room tax on a city-wide basis with the "basic intent to provide for the promotion of tourism and development of visitor infrastructure and to provide for visitor services." As reiterated by Resolution 2019-003, the Chamber is appropriated a percentage of the second previous full year's bed tax revenue to act as the lead marketing entity. We look forward to continuing this relationship on terms for FY23 and FY24 at an allocated funding level of $300,000. These funds will cover the following services. Visitor Services Information: Throughout the year, over 25,000 people interact with our Visitor Center staff in person. These interactions include answering basic visitation questions to assisting in booking lodging or campgrounds. Our small staff is the front line for information about anything and everything to do in Seward. In addition to in -person interactions, we see an average of 1,000 informational phone calls a month all year -long. We also manage an informative email inbox that is a useful tool for those planning trips to Seward. In tangent with our contract with the city, we have leases on the land for both our main Visitor Center and our Derby Booth in the harbor, which acts as an auxiliary visitor center in the summer. The leases allow us to further provide the best experience for visitors. Some other selected deliverables include: • Continued administration of the Visitor Information Center year-round and the auxiliary Derby Booth information center seasonally o Year-round staffing o Building & Grounds maintenance o Utilities & IT support (free public wifi 24/7) • Greeting and being on hand for informational services at the larger cruise ship dockings • Year-round informational source and trip planning • Conference & event planning • Seasonal bathrooms • Free public shuttle stop & lost and found • Seasonal staff • Year-round, full time Visitor Services staff Destination Marketing Organization (DMO): The Seward Chamber of Commerce has thoughtfully created a brand identity for the community of Seward, while serving as the DMO for the city of Seward. This brand identity has spurred the creation of a suite of printed publications and a breathtaking online presence that is setting trends in marketing styles across the state. Seward is a beautiful place, and we market it beautifully. Some selected activities and deliverables that fall under the DMO • Year-round Communications & Marketing Staff • Web maintenance and development o Seward.com and all visitor -oriented facets including calendar and trip planning o State of the art, well optimized site that attracts and informs visitors and locals • Digital Asset Management System • Visitation Statistics Information • Content Development o Visitor, Marine, and Hometown Guides o Visit Seward social media • Earned media o Continue to prioritize earned media opportunities with travel writers, publications, and other areas that are identified as target audiences • Travel Trade Shows • Wedding & Event Planning • Event Planning o Partner with local entities and industries to create and manage events that attract visitors. Economic Development: While Seward enjoys a profitable and vibrant visitor season, we work with the community to promote a wide variety of industries to make Seward an attractive place to live and work, as well as play. The marine industry plays a large role in our community, as does our town's entrepreneurial spirit. Thanks to our collaboration with the city, we can focus on supporting these other sectors of our community in line with our visitor services industry. Selected activities and deliverables include: • AK Small Business Development Coordinator o In collaboration with the city, we fund a small business development coordinator dedicated to Seward. We also provide a space for them to work and all necessary equipment to guarantee success • Attendance at the Pacific Marine Expo with invitations extended to key collaborators such as the City, AVTEC, and the Alaska Railroad • Growth as a "hometown" resource to effectively market the vast array of resources Seward offers. • Facilitate and organize economic development events like Alaska Start -Up Week • Continually collaborating with community partners • Collaborating with the city of Seward on community surveys, data collection and presentation, and legislative lobbying efforts Outside of the three tenets of our contract with the city of Seward, the Chamber is also open to ad -hoc projects as the Council, administration, and Chamber board see fit. To keep the Council & administration abreast of the Seward Chamber's marketing and economic development efforts, and the success of this contract, the Chamber Executive Director will report quarterly to City Council and PACAB. Janette Bower City Manager City of Seward Kat Sorensen Executive Director Seward Chamber of Commerce