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HomeMy WebLinkAbout09092019 City Council Laydown - Seaview Comm Service Community Services ANNUAL REPORT FY201 9 302 Railway Ave. Seward, Alaska 99664 Phone: 907.224.5257 PO Box 1045 Seward, Alaska 99664 Crisis Line: 907.224.3027 Domestic Violence Crisis Line: 907.362.1843 SEAVIEW COMMUNITY SERVICES ENVISIONED FUTURE: A thriving organization headquartered in Seward with competent staff living here and implementing needed sustainable services. MISSION: To provide community-based services that strengthen families, foster self-sufciency and enhance quality of life. VALUES: Integrity Actions match stated beliefs;firm adherence to a code of moral values; awareness and regard for ethical standards. Compassion Genuine concern for others; deep concern for human dignity; a desire to help and serve; motivated by concern for the welfare of the client, the community, and the agency staff. Service An act ofassistance or benefit; offering services to the public in response to need or demand; ready to help or be of use; work done by one person or group that benefits another. CORE PURPOSE: Provide and Coordinate Social Services SEAVIEW GOVERNING BOARD Lynn Hohl, Co-President Mary Huss, Co-President Patti Price,Vice-President Grace Williams, Secretary Treasurer Jim Doepken, Member Trish Hart, Member David Kingsland, Member Jeanette Nienaber, Member MESSAGE FROM THE EXECUTIVE DIRECTOR The end of fiscal year 2019 marked 47 years of comprehensive services to the community of Seward by SeaView Community Services and marked my own 19-year anniversary as part of the SeaView team! Responding to the community need for expanded access to behavioral health services has been the focus of the agency for the past year, resulting in new services, doubling of the number of therapists, raising the quality of existing services and improving efficiencies in service delivery. We have made successful strides in each of these areas and I am proud of the progress this team of 50 dedicated and professional staff have made over the course of this past year. In reflecting back over the past 12 months, its almost hard to comprehend how so much was accomplished by this team in so little time! At the end of FY18, SeaView reviewed community needs and subsequently sought support to expand both substance use disorder and mental health treatment programs in FY19. With financial support from the State of Alaska, Providence and the Seward Community Foundation, SeaView's 24/7 substance use Recovery Housing and treatment program was launched in January 2019. The new program reached capacity within the first few weeks, reflecting the intense need for this higher level of treatment in the Seward community. SeaView also responded to community requests for increased mental health services. SeaView met with school and community representatives and began implementing plans and partnerships to provide additional in-school and community services. We increased the number of clinicians from four to eight and added mid-level clinical manager positions to oversee programs and increase quality and quantity of services. SeaView is a valuable and indispensable community resource for the provision of behavioral health services. Our staff are here for you, your friends, families, neighbors and co-workers. Please tell me or our Board members how we can best continue to serve you. We welcome your ideas, concerns and comments. Sincerely, Christine Sheehan Executive Director HISTORY SeaView Community Services(SeaView)is a behavioral health and social service agency whose mission and purpose is to provide community-based services that strengthen families,foster self-sufficiency and enhance quality of life. Our goal is to provide the best possible outcome for individuals in need through an integrated service system that responds quickly and efficiently and reduces incidence through prevention and early intervention. SeaView was first incorporated in 1972 as the Seward Council on Alcoholism as a direct response to the need to address the detrimental effects of alcoholism on families, individuals, and the community. The Council steadily expanded its service in response to further needs, and in 1999 (due to the multiplicity of community services provided by the agency), SeaView reorganized, adopting a team structure under a single administrative umbrella. This structure simplified the coordination of integrated services, leading to higher quality services, increased access, and greater cost savings. In FY19, SeaView remained the only entity in the catchment area receiving state funds to assist in the provision of psychiatric crisis, mental health and substance use disorder outpatient treatment. SeaView's service area encompasses over 2800 square miles of the Eastern Kenai Peninsula and Seward Highway Corridor, including the communities of Seward, Hope, Cooper Landing, Moose Pass, and Crown Point. SeaView provides a multiplicity of services in its outpatient clinical and program support offices in downtown Seward. In addition, SeaView provides residential services for the seriously mentally ill in a 24/7 assisted living home and a recovery housing program for those with substance use disorders. SeaView has built relationships locally and statewide for referrals into its residential facilities and outpatient programs. SeaView is also available for services in the community,private homes,public schools, the vocational-technical center, hospital, SCHC, senior center, Seward City jail,retirement and other group/assisted living homes. Statistics from the 2018 Providence Community Health Needs Assessment served as a call to action. With Poor Mental Health/Lack of Access to Mental Health Services and Alcohol/Substance Use as the top two prioritized needs for our community, SeaView not only doubled its clinical staffing, but also opened Seward's first 24/7 substance use disorder recovery program. This program assists individuals to achieve and maintain sobriety through intensive recovery housing support and treatment services. SeaView also partnered with Providence, City of Seward, the SCHC, schools, youth organizations and the Senior Center to streamline screening, referrals and access to treatment. SeaView values its 47-year leadership role in addressing behavioral health issues in our community. In FY19, the SeaView behavioral health department had 30 staff positions providing behavioral health services to the Seward community, including the increase in the number of clinicians from 4 to 8, with plans to add a 9 h in FY20. SeaView continues to work with community and state-wide partners to strengthen the continuum and safety net of behavioral health services in Seward. With significant State of Alaska behavioral health reform initiatives underway, SeaView is poised to implement new services under the state plan that will help to improve behavioral health treatment outcomes in our community. We look forward to another 47 years of serving residents on the Eastern Kenai Peninsula! QUALITY SERVICE SeaView Community Services is a nationally accredited organization under the Council on Accreditation (COA). SeaView first applied for,and achieved national accreditation four years ago,and just completed an on-site review in May of this year. During on-site reviews (every four years), an agency must provide extensive evidence that the services it delivers meet national standards. During the intervening years, SeaView submits evidence on an annual basis to maintain accreditation. In addition to the national review, SeaView must meet quality and performance standards defined by the State of Alaska and Federal granting and licensing agencies in order to receive funds. Reports are filed quarterly, and the granting agencies also conduct regular site visits and reviews. Internally, SeaView utilizes a state-of-the-art electronic health record that can report on outcomes important to monitoring and measurement of the quality, quantity and efficiency of service delivery. QUALITY PROVIDERS Behavioral Health Director, Tommy Glanton (LCSW, LPC Supervisor, EMDR trained) Tommy Glanton received his Master's in Social Work from New Mexico Highlands University in 2014. As a master's level social worker, he specializes in trauma and family systems issues that are often present for those struggling with mental health disorders and addictions and is a trained ENIDR therapist. Since the beginning ofhis career he has felt called to provide services to individuals who are often disenfranchised by society. During his early career, he championed causes impacting the elderly through securing funding for a hospice inpatient center in rural Arkansas to developing new and innovative approaches for providing education to families impacted by Alzheimer's disease. As his career moved forward, he helped to develop a start-up non- profit organization serving Arkansas Veterans and their families and secured over 3 million dollars in grant funding for the first 3 years of operation. Upon graduation fi^om graduate school, he became the Clinical Director of a treatment center providing mental health and substance abuse treatment with a strong focus on experiential outdoor therapy, trauma focused interventions and family therapy. During his tenure, Tommy helped to grow the organization across four states and led both operations and clinical excellence at all treatment centers. Tommy is excited to bring his knowledge and experience to our local community and looks forward to enhancing and building upon the platform of services offered by SeaView. Tommy believes that when given the opportunity through exceptionalprograms and services, individuals and families can transition fi^om aplace ofpain and fear, to hope for a better life. Psychiatrist, Dr. David Mack, (MD Psychiatry, Board Certified) David Mack received his Doctor of Medicine degree in 2001 fi^om Saba University School of Medicine, Caribbean; he completed his psychiatry residency at University North Dakota. Clinical Program Manager, Community Support Services, Sarah Elek (LCSW) Sarah received her Master's Degree in Social Work in 2013 from Youngstown State University. Sarah has worked as a Federal Outpatient&Residential Treatment Counselor and an Intensive Home-Based Treatment Therapist. During her tenure she provided evidence-based therapeutic services for clients and their families, and worked closely to collaborate with community schools and court systems. Clinical Program Manager, Recovery Housing, Kristian Gallegos (LCSW) Kristian received her BS in Public Administration fi^om San Diego University and her Masters in Social Work fi^om Delaware University in 2015. She is currently working on her Doctorate in Human Sexuality with an expected graduation date of 2021. Her experience includes work as an ACT program director, therapist and mental health clinician. Clinical Program Manager,Assisted Living Home, Elise Kapitancek (LMSW) Elise received her Master's Degree in Social Work in 2017fi^om the University ofDenver. Elise has worked as a housing case manager, at the state level in housing and homelessness policy, and as a member of an Assertive Community Treatment team. She is passionate about trauma informed care and housing stability. Program Manager &Outreach Coordinator,DVSA Sara Dietrich (MA Marriage and Family) Sara graduated from SaintMary's University ofMinnesota in 2011 with a Master ofArts degree in Marriage and Family Therapy. Behavioral Health Clinician/Therapist, Steven Kirkilas (MSW, EMDR trained) Steven received his Master's degree in Social Work in 2018 from the University oflllinois at Chicago; he received his EMDR certification in 2019. Prior to moving to Alaska in 2018, Steven has worked as an Adult Protective Services Investigator where he investigated reports of abuse, neglect and exploitation of adults with disabilities and adults aged 60 and older and as a Care Coordinator where he performed assessments determining eligibility for community-based services, managed cases of self-neglect and provided case management. Behavioral Health Clinician/Therapist,Amy Dunville (LPC) Amy graduated from Seattle University in 2014 with her Master's degree in Existential-Phenomenological Therapeutic Psychology and completed her graduate school internship at Seattle Counseling Service, an agency proudly serving the LGBTQ community since 1969. Amy moved to Alaska in the fall of 2014 and was a clinician at Fairbanks Community Mental Health Services. Behavioral Health Clinician/Therapist, Steven Hess (MS) Steven graduated from Temple University with a Master's degree in Education in Counseling Psychology in 2018. Program Coordinator, Infant Learning Program, PJ Hatfield-Bauer (MS) PJreceived her BA in Early Childhood Education from Burlington College in 1980 and her Master's in Education and Early Childhood Special Education fi^om the University ofAlaska in 2019. PJwas along time therapeutic foster parent and directed her own and other preschool/child care centers. BUDGET SeaView's total agency budget for FY19 was $3,041,888. SeaView's budget was primarily for behavioral health services. Other programs included domestic violence sexual assault survivor services, infant learning/early intervention, and disability services. Operational State grant funding for behavioral health in FY19 totaled $318,403 (about 10% of SeaView's total budget), with an additional $110,000 operational grant to support the new substance use recovery program. Most of SeaView's behavioral health revenue is earned. Medicaid is the major payor but SeaView also accepts Medicare and is in network with Aetna and Blue Cross Blue Shield. Grant funds are intended to help fill the gap in the cost of providing services to individuals who qualify for a reduced fee due to income and family size. In FY19, grant funds were insufficient to fill the gap and SeaView absorbed the cost from its own earnings and reserves, incurring a loss. In addition to operational grant funding, several organizations provided capital or special project funding to SeaView. These are generous funders who solidly support SeaView's role as the key behavioral health provider on the Eastern Kenai Peninsula. Below are the FY19 supplemental funders for SeaView's services. We are grateful for the support and recognition for all that we do for individuals and families in our community! Thank you all! Alaska Mental Health Trust Authority— Technical Assistance Services $39,050.00 Mental Health Essential Program Equipment—Clinical Office and Reception Remodel $25,000.00 Mental Health Essential Program Equipment—IT Software and Facilities Equipment$24,997.00 Mental Health Deferred Maintenance & Accessibility — Electronic Key Access and Security Upgrades $50,000 Providence Community Partnership—Improving Access to Addiction Treatment$50,000 Seward Community Foundation — Accessing Recovery Resilience through Experiential Therapeutic Activities $1, 680 Seward Community Foundation— CPR/First Aid Skills Instructor Equipment$640 Tote Maritime—furnishings for SeaView transitional housing for Mental Health Trust beneficiaries Alaska Mental Health Trust Authority—Behavioral Health Mini-Grants for individual independence • $5061.15 for household goods furnishings for three Transitional Housing clients who moved into independent living • $2481.27 for new household furnishings to replace aging/broken furniture for two clients • $2487.56 for assistance with cost of vehicle repairs and a new bed for one client In the spring of this year, SeaView partnered with Hope Community Resources to transfer the SeaView disability services program to that organization. It was a smooth transition for both staff and clients, maintaining services and quality of care throughout the change. We sincerely appreciate Hope's professional collaboration with this transition and look forward to the continuation of our professional relationship serving those experiencing disabilities in the Seward community. PROGRAMS Community Behavioral Health: In FY19, SeaView's comprehensive behavioral health services included general mental health counselling/therapy for individuals, children and families (GMH); 24/7 psychiatric emergencies (PES); community support services for adults with serious mental illness (CSP); services for youth at risk for or experiencing severe emotional disturbances (YFS); outpatient substance use treatment(OSAP); 24/7 substance use recovery support services (RH); and 24/7 assisted living for individuals experiencing serious mental illness (ALH). Thirty staff on the behavioral health team provided services for 424 individuals throughout FY19. Of note, the on-call clinical team responded to 119 psychiatric emergencies. Alcohol Safety Action Program (ASAP): The Seward Alcohol Safety Action Program responds to the community's need for early intervention in alcohol rehabilitation for those clients referred to treatment by the criminal justice system. The function of the ASAP program is to accept referral of alcohol involved defendants from the courts, screen the person to identify problem drinking, provide treatment recommendations, monitor the offender's treatment progress and provide follow-up to the court. One half time staff person managed 98 court referred cases during FY19. Domestic Violence/Sexual Assault (DVSA): The DVSA program provides 24-hour crisis intervention, emergency shelter, advocacy, transportation and follow-up to individuals involved in family violence, sexual assault and child abuse. The staff work to coordinate the response of law enforcement, health care providers,the judicial system, and the DVSA advocates to reduce the effects of violence and battering. Two staff assisted 40 individuals with DVSA services during FY19. Infant Learning Program (ILP): The Infant Learning Program is a family-centered, home-based early intervention service offering medical and developmental evaluations and designing individualized program strategies for children aged birth to three years who have developmental delays or disabilities or children who are at risk for such delays.Multi-disciplinary team evaluations are conducted and an individualized family service plan prepared. Early intervention to young children birth to three enhances their abilities to develop to their maximum potential. The ILP Coordinator worked with 12 children and their families during FY19.